Must Have:
6+ years of experience on the Service Now platform. Strong hands-on experience in at least one Service Now module (ITSM/ITOM/CSM/HRSD/FSM/GRC/Sec Ops/SPM, etc.). Expertise in Java Script, Glide APIs, Business Rules, Client Scripts, UI Policies, Script Includes, and Catalog Development. Experience with Flow Designer, Service Catalog, CMDB, and Integrations. Hands-on experience with REST/SOAP APIs and Integration Hub. Valuable understanding of ITIL processes. Strong problem-solving and troubleshooting skills. Excellent communication and stakeholder management skills. Good to Have:
Experience with Discovery, Service Mapping, Event Management, or Orchestration. Certified Application Developer (CAD). Exposure to Service Now AI, Gen AI, or Automation capabilities. Experience working in Agile/Scrum environments. Thanks & Regards