Qualification
B. E./B. Tech in Computer Science / IT / Electronics or equivalent. 3+ years of experience in Server/System Administration, preferably in AI/GPU/HPC infrastructure. Key Skills
Strong knowledge of Linux/Windows Server Administration. Hands-on experience in server hardware troubleshooting and replacement. Knowledge of GPU servers, NVIDIA/AMD GPUs, GPU drivers and AI workloads. Knowledge of storage, RAID, NVMe, networking and server components. Experience in OS installation, upgrades, patching and driver/software installation. Ability to monitor CPU, memory, storage, network and GPU performance. Good troubleshooting and log-analysis skills Knowledge of BMC/IPMI, BIOS/UEFI and hardware health monitoring. Basic knowledge of HPC/AI environments, CUDA, Slurm/Kubernetes will be an advantage. Key Responsibilities
Provide onsite operational and technical support for AI/GPU server infrastructure. Troubleshoot hardware, OS, driver, application and GPU-related issues.



Perform hardware replacement and preventive maintenance. Install/upgrade OS, drivers and software applications. Monitor system health, performance and AI/GPU workloads. Collect logs and performance statistics for troubleshooting and reporting. Maintain daily health-check, incident and activity reports. Coordinate with OEM/L3 technical experts through email and telephone for unresolved issues. Ensure timely escalation and closure of critical incidents. Support RCA and corrective actions for recurring/critical issues. Desired Candidate Profile
Solid analytical and problem-solving skills. Good communication and customer-handling skills. Ability to work independently at customer locations. Willing to work in 24x7/shift/on-call support, as required. Experience in data center, HPC, AI/GPU or enterprise server environments preferred.

📌 Technical Support Engineer (Haryana)
🏢 Netweb Technologies India
📍 Haryana