Company - One Up Networks

Role - Desktop & Cloud Support Specialist

Stipend - Stating at 7 K (Full time post 6 months)

Experience - 0.5 to 1 Years

Shift 1 - North American, 10.30 PM to 8 AM (4 Openings)

Shift 2 - Australian, 3.30 AM to 1 PM (4 Openings)

Location - Remote

Qualifying Criteia - Free Talker with USA Audience, Understands Client Support, Understands Windows Server OS (2019/22), RDP etc

Opportunity - Learn Cloud concepts, Windows Server OS Administration

Company Description

One Up Networks is a trusted provider of comprehensive networking solutions, managed services, and cloud-based offerings. Specializing in Managed Service Provider (MSP) offerings, Cloud Services, Infrastructure-as-a-Service (Iaa S), and Application Hosting, we empower businesses with secure and efficient infrastructure to drive digital transformation and enhance productivity.

Role Description

We are looking for a skilled Desktop Support Engineer who is looking to learn to become Windows Server & Hosting Support Engineer to join our local and cloud-hosting operations team.



The ideal candidate will manage, support, and troubleshoot Windows based apps, Windows-based environments used for Quick Books (QB) hosting, TR hosting, and other application hosting workloads. You will work directly with clients, resolve technical issues, maintain server health, and ensure a secure, stable, and high-performance hosting workplace.

Key Responsibilities

Local Support
Provide L1/L2 support for desktops, laptops, printers, and peripherals using tools like Zoho Desk, Connectwise etc. Install, configure, and troubleshoot Windows/mac OS environments, including tools like Microsoft Windows, mac OS, and Microsoft Office. Manage users, groups, and permissions via Active Directory and Microsoft Entra ID. Provide remote troubleshooting using tools like Team Viewer, Any Desk, or Microsoft Intune. Diagnose hardware issues and basic network problems (LAN/Wi-Fi, VPN) using tools like Cisco Any Connect

📌 Desktop & Cloud Support Intern (Madhya Pradesh)
🏢 Oneup Networks
📍 Madhya Pradesh