About Position:

We are seeking an experienced Service Now Architect to lead the design and delivery of enterprise-scale Service Now solutions that address complex business challenges while aligning with enterprise architecture standards and digital transformation objectives. The ideal candidate will act as a trusted advisor to business and technology stakeholders, defining solution strategies and governing architectural decisions across multiple Service Now modules.
Role: Service Now Architect Location: Pune Experience: 12 to 15 Years Job Type: Full Time Employment What You'll Do:
Define holistic Service Now solution architectures spanning business processes, applications, data, integrations, security, and user experience. Lead architecture and solution design across multiple Service Now modules including ITSM, ITOM, CSM, HRSD, CMDB/SACM, Sec Ops, GRC, and IRM. Translate complex business requirements into scalable, maintainable, and upgrade-secure Service Now solutions. Ensure architectural alignment with enterprise standards, governance frameworks,



and Service Now product roadmaps. Design integration architectures between Service Now and enterprise applications, cloud platforms, and third-party systems. Define data architecture, CMDB strategy, service mapping, and configuration management practices. Drive platform standardization, optimization, and adoption of Service Now best practices. Evaluate functional and non-functional requirements including security, performance, scalability, reliability, and compliance. Collaborate with stakeholders to define implementation roadmaps and value realization strategies. Provide architectural governance, technical oversight, and design reviews throughout the project lifecycle. Support pre-sales activities, solution estimation, proposal development, and client presentations. Mentor technical teams and provide guidance on platform capabilities, implementation approaches, and architectural best practices. Lead workshops, discovery

📌 Servicenow Architect (Maharashtra)
🏢 Persistent Systems
📍 Maharashtra