Job Description – Telesales Executive

Position-Telesales Executive

Job Summary

We are looking for a motivated and enthusiastic Telesales Executive to join our sales team. The candidate will be responsible for contacting potential and existing customers over the phone, understanding their requirements, explaining products/services, generating leads, and converting them into sales.

- Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company products/services, features, benefits, pricing, and offers.
- Understand customer requirements and recommend suitable products/services.
- Generate leads and follow up with potential customers.
- Convert leads into sales and achieve assigned monthly/weekly targets.
- Maintain regular follow-ups with customers through calls and messages.
- Handle customer queries and provide accurate information.
- Maintain customer and sales records in CRM/Excel.
- Coordinate with the sales and support teams for smooth order processing.
- Build and maintain positive relationships with customers.
- Prepare daily/weekly sales and call reports.
- Stay updated about products, services, pricing, and competitors.
- Required Skills
- Excellent verbal communication and convincing skills.




- Good listening and interpersonal skills.
- Strong sales and negotiation abilities.
- Target-oriented and self-motivated approach.
- Basic knowledge of MS Office/Excel and CRM software.
- Ability to handle customer objections professionally.
- Positive command of English and Hindi, Gujarati.
- Qualification
- Minimum 12th Pass / Graduate preferred.
- Freshers can apply; previous telesales/call-center experience will be an advantage.

Experience

- 1–3 years in telesales, telecalling, inside sales, customer service, or a related field.
- Key Performance Indicators (KPIs)Number of calls made.
- Qualified leads generated.
- Lead-to-sale conversion rate.
- Monthly sales/revenue achieved.
- Follow-up completion rate.
- Customer satisfaction and retention.
- Working Conditions
- Job Type: Full-time
- Department: TELESALES
- Location:GVMM,ODHAV
- Salary: SALARY + Incentives
- Reporting To: Sales Manager / Team Leader

Ideal CandidateThe ideal candidate should be confident, energetic, target-driven, and comfortable speaking with customers over the phone. A positive attitude and strong desire to achieve sales targets are essential.

📌 Telesales Executive (Ahmedabad)
🏢 Knaps Techfab India
📍 Ahmedabad