Job Description: Operations Executive – Mutual Fund Distribution Location: Pimple Saudagar,Pune, Maharashtra

Department: Operations

Employment Type: Full-Time

Experience: Minimum 2 Years

Gender: Male

Industry: Mutual Fund Distribution / Financial Services

Reporting To: Operations Manager / Business Head

About the Role

We are looking for a detail-oriented and responsible operations executive to manage the day-to-day operational activities of our mutual fund distribution business.

The candidate will be responsible for ensuring smooth and accurate processing of mutual fund transactions, maintaining client records, coordinating with AMCs/RTA platforms, resolving operational queries, and supporting the relationship and sales teams.

The ideal candidate should have a minimum of 2 years of experience in mutual fund operations, wealth management, financial services, broking, or a related industry and should have a good understanding of mutual fund transactions and processes.

Key Responsibilities

1. Mutual Fund Operations

Process and monitor mutual fund transactions, including:

- Purchase / Additional Purchase
- Redemption
- Switch
- SIP / STP / SWP registration and modifications
- Folio creation and consolidation
- Bank mandate registration
- KYC and FATCA-related processes
- Verify transaction forms, client details, bank details, and supporting documents before submission.
- Track transactions from initiation to successful completion.
- Identify and resolve transaction discrepancies or rejections.

2. Client & Distributor Support

- Provide operational support to clients and the internal sales/relationship management team.
- Handle client queries related to transactions, statements, SIPs, redemptions, folios, and other operational matters.
- Coordinate with clients for pending documents, signatures, mandates, and other requirements.




- Ensure timely responses and closure of operational requests.

3. AMC / RTA Coordination

- Coordinate with AMCs, RTAs and other service providers for transaction-related issues.
- Follow up on pending transactions, rejected transactions, service requests, and other operational matters.
- Maintain proper records of communications and follow-ups.

4. Documentation & Data Management

- Maintain accurate and updated client and transaction records.
- Ensure proper filing and documentation of all forms and service requests.
- Maintain MIS reports related to transactions, SIPs, redemptions, pending cases, and operational activities.
- Ensure data accuracy across internal systems and platforms.

5. Compliance & Process Discipline

- Follow internal processes and applicable regulatory requirements.
- Ensure proper documentation and verification before processing transactions.
- Maintain confidentiality of client information and financial data.
- Escalate unusual or sensitive cases to the reporting manager.

6. Coordination with Internal Teams

- Work closely with Sales, Relationship Managers, Finance, and Management.
- Provide timely operational information and transaction updates.
- Support the team in improving turnaround time and reducing operational errors.
- Desired Skills & Competencies Good understanding of mutual fund operations
- Knowledge of SIP, STP, SWP, purchase, redemption, and switch transactions
- Familiarity with AMC and RTA processes
- Working knowledge of Excel / MS Office
- Good numerical and analytical ability
- Strong attention to detail
- Valuable follow-up and coordination skills
- Ability to work under deadlines
- Good written and verbal communication
- Strong documentation and record-keeping skills
- Ability to handle confidential client information
- Proactive approach to identifying and resolving operational issues

Location: Pimple Saudagar

Experience: Minimum 2 years in relevant financial services / mutual fund operations.

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