Job Purpose

This position is open with Bajaj Finance Ltd. Culture Anchor: Have high ambitions - Inspires the team to aim for higher targets and supports in achieving them. Own It - Acknowledges uncertainty and makes changes in own decisions/actions for better outcomes.

Duties and Responsibilities

- Meeting & exceeding business goals/targets in different products i.e. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base
- Manage, control & own all channels businesses.
- Recruit, retain, manage & build a productive team of Off Roll employees
- Maintain delinquency on the portfolio, in line with the Product Segment.
- Take Care of customer Escalations and Complaint
- Monitor & measure key conversion,



productivity & data penetration metrics
- Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.
- Effectively engage with Credit, Operations & Risk teams.
- Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.
- Tracking cases at every stage to have better control.

Required Qualifications and Experience

- Practice Emotional Intelligence - Develops the team, supporting them to do more
- Listens to others, stays calm under pressure, and treats everyone with respect.

📌 Cluster Manager - Used Car Finance (Noida)
🏢 Bajaj Finance
📍 Noida