12 Sep
|
Gairik Emanate Management Services Private
|
Bhubaneswar
12 Sep
Gairik Emanate Management Services Private
Bhubaneswar
- ? Key Responsibilities? Handle customer queries through calls, emails, chat, and social media.
- ? Provide accurate and timely information about products/services.
- ? Understand customer concerns and provide effective solutions.
- ? Handle inbound and outbound customer interactions professionally.
- ? Record customer issues, feedback, and interactions in the CRM/system.
- ? Follow up with customers to ensure complete issue resolution.
- ? Escalate complex issues to the appropriate department when required.
- ? Coordinate with internal teams to resolve customer complaints.
- ⭐ Maintain high standards of customer satisfaction and service quality.
- ? Meet daily/weekly/monthly customer support and performance targets.
- ? Collect customer feedback and identify recurring issues.
- ? Maintain customer information and company data confidentially.
- ? Contribute to improving customer experience and support processes.
📌 Customer Support Executive (Bhubaneswar)
🏢 Gairik Emanate Management Services Private
📍 Bhubaneswar