Job SummaryWe are looking for a responsible and organized Logistics Executive to manage and coordinate day-to-day logistics operations. The candidate will be responsible for managing riders, coordinating pickups and deliveries, monitoring turnaround time (TAT), tracking shipments/samples, resolving operational issues, and ensuring smooth execution of all logistics activities.

- Key ResponsibilitiesManage end-to-end daily logistics operations and ensure smooth workflow.
- Plan and allocate daily pickup and delivery tasks to riders.
- Coordinate with riders, supervisors, collection centers, laboratories, and clients.
- Monitor rider attendance, availability, productivity, and daily performance.
- Track all pickups and deliveries and ensure timely completion as per defined TAT.
- Monitor pending, delayed, missed, and failed pickups/deliveries and take immediate corrective action.
- Ensure proper handover and movement of samples/materials from pickup locations to designated centers/laboratories.
- Maintain accurate records of pickups, deliveries, pending cases, cancellations, and exceptions.




- Coordinate with the operations team to resolve rider and customer-related issues.
- Monitor GPS/location tracking and rider movement wherever applicable.
- Ensure proper handling, transportation, and timely delivery of samples as per operational guidelines.
- Escalate critical operational issues to the reporting manager/client on time.
- Prepare and share daily, weekly, and monthly logistics MIS reports.
- Monitor key operational metrics such as TAT, productivity, pending pickups, delivery performance, and rider utilization.
- Coordinate for replacement riders or backup resources during absenteeism or operational requirements.
- Verify and maintain operational documentation and records.
- Identify operational gaps and suggest process improvements.
- Ensure compliance with company SOPs, safety guidelines, and client requirements.
- Handle any other logistics and operations-related responsibilities assigned by management.

📌 Logistics Executive (Mumbai)
🏢 MedDirect Services
📍 Mumbai