- Make outbound calls to customers for overdue payment collection.
- Follow up on pending payments and promised payment dates.
- Handle customer queries and objections professionally.
- Achieve daily/monthly collection targets.
- Maintain accurate call and customer records.
Requirements:
- Minimum 6 months experience in collection/telecalling/telesales/customer support.
- Positive communication and convincing skills.
- Hindi & English required; Punjabi preferred.
- Target-oriented and comfortable with outbound calling.