We are looking for a detail-oriented PMS Officer to manage the end-to-end Performance Management System for ITC Labs. The ideal candidate will have hands-on experience running appraisal cycles, tracking KRAs/KPIs, and coordinating performance-related processes across departments.
Key Responsibilities:
- Drive the end-to-end Performance Management cycle — goal setting, mid-year review, and annual appraisal
- Coordinate with department heads/managers to ensure timely completion of KRA/KPI setting and reviews
- Maintain and update performance data on the HRMS/PMS tool
- Track appraisal timelines, send reminders, and ensure compliance across all levels/functions
- Analyze performance ratings and prepare summary reports/dashboards for leadership
- Support in normalization/calibration discussions and moderation committee processes
- Handle employee queries related to performance appraisals and ratings
- Assist in linking performance outcomes with increments, promotions, and rewards
- Ensure PMS documentation, policies, and SOPs are updated and audit-ready
- Support HR Business Partners in performance improvement plan (PIP) tracking, where applicable