WE ARE HIRING | SENIOR MANAGER – CRM & POST-SALES Taradevi's Group is a premium real estate and vacation home development group focused on building high-quality residential and hospitality projects across India. Our flagship project, Taradevi's Enclave, New Shimla , caters to premium local and second-home buyers, including HNIs, NRIs and out-of-state investors . Position: Senior Manager – CRM & Post-Sales Location: New Shimla, Himachal Pradesh Experience: 7 Years Industry: Real Estate Employment: Full time | On-site About the Role We are looking for a senior CRM / post-sales professional to take complete ownership of the customer journey from booking to possession and beyond . The role requires strong experience in customer servicing, collections, documentation, coordination and grievance management , with the maturity to manage high-value HNI and NRI clients. Key Responsibilities • Own the complete post-sales customer lifecycle from booking to possession • Manage customer documentation, payment milestones and handover processes • Drive collections against construction-linked payment plans and monitor outstanding dues • Act as the primary point of contact for customers and resolve queries efficiently • Coordinate with Sales, Legal, Accounts and Project/Site teams • Manage allotment letters, agreements, sale deeds, registration and applicable statutory formalities • Maintain CRM data as the single source of truth for customer status and collections • Handle HNI/NRI customer escalations and grievances professionally • Drive customer satisfaction,



referrals and long-term customer relationships • Support customer enrolment into rental-management / post-possession programs • Prepare regular reports on collections, ageing, customer status and escalations for leadership What We're Looking For • 7 years of experience in Real Estate CRM, Post-Sales or Customer Relationship Management • At least 2–3 years in a senior/managerial role • Strong hands-on experience in real estate collections and payment-plan management • Working knowledge of real estate documentation and RERA compliance • Knowledge of Himachal Pradesh land regulations, including Section 118 , will be a solid advantage • Strong CRM and data-management skills • Excellent communication skills in English and Hindi • Mature, service-oriented approach with the ability to handle demanding customers calmly • Comfortable working on-site in Shimla Preferred ⭐ Experience with luxury / premium / second-home residential projects ⭐ Experience handling NRI customers ⭐ Exposure to rental, leaseback or property-management programs What We Offer ✨ Senior, high-ownership role on a flagship premium real estate project ✨ Direct access to senior leadership ✨ Opportunity to manage high-value customer relationships ✨ Competitive compensation based on experience and profile How to Apply Send your updated CV along with a short note highlighting your post-sales and collections experience . Email: Contact: Please mention “Senior Manager CRM – Taradevi's Enclave” in the subject line. Hiring SeniorManager CRMManager CRMJobs PostSales PostSalesManager RealEstateJobs RealEstateCRM CustomerRelationshipManagement RealEstateSales CollectionsManager HNIClients NRIClients ShimlaJobs HimachalPradeshJobs PropertyManagement TaradevisGroup

📌 Senior Manager CRM (Himachal Pradesh)
🏢 PRANAV INFRA & TRADE VENTURES PRIVATE
📍 Himachal Pradesh