Education: Minimum 15 years of full time education (10th, 12th and Graduation)
Job Description:
- SAP Technical, Configuration, and Business knowledge in SD module
- Extensive knowledge of sales & Distirbution sub-modules along with integration with SAP MM, TM, GTS and FI module.
- End to end Process knowledge related to SAP.
- Valuable Knowledge in Mastadata setup mainly in the area of Equipment Masters, Setup of InstallBase and warranty.
- Should have knowledge in error handling of Idocs and data file. Knowledge in addressing AIF error hands-on.
- Good Knowledge in Contracts and SD Billing.
Good-to-Have
- Exposure to Incident management tools and terminologies
- Hands on experience of SAP ABAP
- Understand integrations with non-SAP applications
- Understanding of change management process
- Exposure to S/4 HANA
Responsibilities :
- Providing technical and Functional support to Business on day to day issues
- Provide support to resolve L2 and L3 issues with in the SLA
- Follow change management process to deploy Production Fixes and Problem Tickets
- Actively Monitor the Interfaces and support Business KPIs
- Demonstrates Business knowledge to support Business Proccess and RCA on issues.
- Coordinate cross-functional activities between towers and technical teams on integrated issues