Customer Support Executive – Myntra

Processes: Outbound Calling | Inbound Voice | L2 Blended (Email + Voice)

Eligibility

Minimum 12th Pass / Undergraduate

Freshers & experienced candidates can apply

Experienced candidates: Minimum 6 months BPO experience with valid documents

Positive communication skills (Skill Level 4+)

Typing speed: 25 WPM for Voice/Outbound | 35 WPM for L2

Original marksheet required at the time of joining

Freshers must have Aadhaar-seeded nationalized bank account and should not have previously worked under NAPS

Shift Details

9-hour shift

Working window: 7 AM – 9 PM for Outbound

Working window: 7 AM – 2 AM for Inbound & L2

Male candidates: Rotational shifts

Female candidates: Day shifts (Outbound)

Key Responsibilities

Handle customer calls and queries professionally

Provide accurate resolutions and maintain customer satisfaction

For L2: Handle Email + Voice interactions

For Outbound: Achieve the required daily calling target

📌 Customer Care Executive (Indore)
🏢 Acutementors India Private
📍 Indore