JOB DESCRIPTIONOperations Executive – Field OperationsDepartment: Operations

Designation: Operations Executive – Field

Reporting To: Operations Manager / Branch Manager

Location: Client Sites / Field

Employment Type: Full time

1. Job PurposeTo manage and supervise manpower deployed at client locations, ensure proper attendance and discipline, coordinate replacements and deployment requirements, and ensure smooth day-to-day operations while maintaining statutory and client compliance.

2. Key ResponsibilitiesA. Manpower Deployment & Attendance

- Coordinate daily deployment of manpower at various client sites.
- Ensure required manpower is available as per work order/contract.
- Monitor daily attendance, absenteeism, late coming and overtime.
- Arrange immediate replacement of absent workers.
- Maintain proper records of joining, transfer, reliever and replacement manpower.
- Coordinate with supervisors and site in-charges for manpower requirements.

B. Field Supervision

- Regularly visit client sites and monitor operations.
- Check worker discipline, uniform, ID cards, safety practices and work performance.
- Resolve day-to-day issues faced by workers at site.
- Ensure workers report on time and perform duties as per client requirements.
- Monitor supervisors and ensure proper site-level coordination.

C. Client Coordination

- Maintain regular communication with client representatives.
- Attend client complaints and resolve operational issues promptly.
- Take daily/periodic manpower requirements from clients.
- Coordinate new manpower deployment, replacements and transfers.
- Escalate major operational issues to the Operations Manager.

D. Recruitment & Replacement Support

- Coordinate with the recruitment/HR team for fulfilment of manpower requirements.




- Mobilize workers for urgent deployment requirements.
- Complete basic joining formalities and document collection at site.
- Maintain a ready pool of workers for replacement requirements.

E. Payroll & Billing Support

- Verify attendance and overtime records before submission to the payroll team.
- Coordinate correction of attendance discrepancies.
- Collect client-approved attendance sheets/timesheets.
- Support preparation of monthly manpower billing.
- Ensure deployment and attendance records match the client-approved data.

F. Statutory & Compliance Support

- Ensure deployed manpower has required statutory documentation.
- Coordinate collection/verification of documents required for PF, ESIC, PT and other statutory compliances.
- Ensure workers are paid as per applicable wages and contractual requirements.
- Report any compliance-related issue immediately to management.

G. Reporting

- Prepare daily manpower deployment reports.
- Submit absenteeism, replacement and shortage reports.
- Prepare site visit and inspection reports.
- Maintain client-wise manpower and attendance records.
- Submit regular operational updates to the reporting manager.
- 3. Required Skills & CompetenciesGood communication and interpersonal skills.
- Strong field coordination and manpower management ability.
- Ability to handle workers and site-level issues.
- Good knowledge of attendance and manpower deployment.




- Basic knowledge of PF, ESIC, minimum wages and labour compliance.
- Basic knowledge of MS Excel, WhatsApp and email.
- Ability to work under pressure and handle urgent manpower requirements.
- Willingness to travel between client locations.
- Problem-solving and negotiation skills.

4. Qualification & ExperienceQualification: Graduate preferred. Diploma/12th pass candidates with relevant experience may also be considered.

Experience: 2–5 years of experience in:

- Labour/manpower contracting
- Facility management
- Security/housekeeping operations
- Industrial manpower deployment
- Staffing/recruitment operations
- Similar field operations

Experience in handling 100+ manpower or multiple client sites will be an advantage.

- 5. Key Performance Indicators (KPIs)Manpower deployment as per requirement.
- Minimum absenteeism and timely replacement.
- Attendance accuracy.
- Timely submission of attendance and billing documents.
- Client satisfaction and complaint resolution.
- Site visit and supervision frequency.
- Worker retention and discipline.
- Compliance with client and statutory requirements.
- 6. Working ConditionsPrimarily field-based position.
- Regular travel to client locations/sites.
- May require handling urgent manpower requirements outside normal working hours.
- Candidate should be comfortable working in industrial, commercial and other client-site environments.

7. Authority & AccountabilityThe Operations Executive will be responsible for the day-to-day field operations, manpower deployment, attendance, worker discipline, client coordination and operational reporting for the assigned sites and will be accountable to the Operations Manager/Branch Manager.

📌 Operation Executive (Chakan)
🏢 Tirupati Industrial Services Private
📍 Chakan