12 Sep
|
House Construct
|
Bengaluru
12 Sep
House Construct
Bengaluru
Telecaller – Construction Industry
Location: Nagarbavi, Bangalore
Employment Type: Full-Time
Experience: 3–4 Years
Reports To: Sales Manager / Team Lead
About the RoleWe are looking for an experienced and fluent-communicating Telecaller to handle customer calls, generate leads, and support sales for our construction business. The ideal candidate has 3-4 years of telecalling experience, preferably in construction, real estate, or building materials, with excellent verbal communication skills.
- Key ResponsibilitiesMake outbound calls to prospective customers/leads for construction products/projects
- Handle inbound customer queries related to products, pricing, and availability
- Explain product/project details clearly and address customer questions confidently
- Follow up consistently with leads to move them through the sales pipeline
- Maintain accurate records of calls, lead status, and follow-ups in CRM/Excel
- Schedule appointments/site visits for the sales team where required
- Achieve daily/weekly call targets and lead conversion goals
- Coordinate with sales and back-office teams for smooth lead handoff
- Handle customer complaints/queries professionally and escalate when needed
- Maintain a polite, professional tone and represent the company well on every call
- RequirementsGraduate in any discipline
- 3–4 years of telecalling/telesales experience (construction, real estate, or building materials industry preferred)
- Fluent communication in [English / Hindi / regional language] — both verbal and written
- Strong convincing and negotiation skills
- Comfortable with high call volumes and target-driven setting
- Basic computer skills (MS Excel, CRM tools)
- Patient, confident, and customer-focused approach
📌 Telecalling Executive (Bengaluru)
🏢 House Construct
📍 Bengaluru