MAP TECH SOLUTIONS Hiring: Back Office & Sales Support Executive

Location: Vikhroli West, Mumbai

Salary: ₹15,000 per month

Working Hours: 10:30 AM – 6:00 PM

Employment Type: Full-Time

About MAP Tech Solutions: MAP Tech Solutions provides Home & Building Automation, CCTV & Security Systems, Networking, Smart Home Solutions, and IT/ELV solutions.

We are looking for a Back Office & Sales Support Executive to manage day-to-day office operations, documentation, client coordination, lead follow-ups, and sales support activities.

Key Responsibilities 1. Material Inward & Outward

- Maintain records of material received and dispatched.
- Maintain material inward/outward registers.
- Prepare delivery challans.
- Coordinate material requirements with the technical and installation team.
- Maintain proper records of material issued to clients/projects.

2. Lead Calling & Follow-ups

- Call and follow up with incoming leads.
- Understand basic customer requirements.
- Maintain lead and follow-up data.
- Schedule client meetings and demonstrations.
- Coordinate leads with the sales/technical team.

3. Data Management

- Maintain customer, vendor, project, and lead databases.
- Update Excel/Google Sheets regularly.
- Maintain digital and physical records.
- Prepare daily/weekly reports when required.

4. Client Demonstrations

- Conduct basic product demonstrations after proper training.
- Coordinate technical demonstrations with the technical team.
- Maintain demo and client feedback records.

5. Quotation & Documentation

- Prepare quotations as instructed by the sales/technical team.
- Prepare pro forma invoices,



delivery challans, purchase orders, and other documents.
- Make quotation revisions when required.
- Follow up with clients regarding quotations.
- Maintain quotation records and status.

6. Attendance Management

- Maintain daily employee attendance.
- Record leave, late coming, and field visits.
- Maintain basic employee records.

7. Office Administration

- Handle day-to-day back-office activities.
- Coordinate with clients, vendors, technicians, and internal teams.
- Manage office documentation and filing.
- Coordinate courier and dispatch activities.
- Assist management with routine administrative work.

8. Accounts & Payment Coordination

- Coordinate with the accounts team for invoices and payment follow-ups.
- Maintain basic outstanding/payment records.
- Collect required documents from clients and vendors.

9. Project & Installation Coordination

- Coordinate with technicians regarding installation schedules.
- Follow up on pending installation/service activities.
- Maintain project and installation records.
- Update management regarding pending activities.

10. Other Responsibilities

- Support the sales and technical teams.
- Prepare reports and business-related data.




- Handle other office/operational responsibilities assigned by management.
- Maintain confidentiality of company and customer information.
- Required Skills: Good communication skills.
- Basic knowledge of MS Excel and MS Word.
- Positive typing and data-entry skills.
- Ability to prepare quotations and business documents.
- Good follow-up and coordination skills.
- Attention to detail.
- Good organisational and time-management skills.
- Ability to communicate professionally with clients.
- Willingness to learn technical products.
- Preferred experience: 0–3 years in back office, sales coordination, office administration, or operations.
- Knowledge of Excel/Google Sheets/CRM/ERP software will be an advantage.
- Experience with CCTV, automation, networking, IT, electrical, or ELV products will be an added advantage.

Ideal Candidate: We are looking for someone who is:

- Responsible and disciplined
- Good at follow-ups
- Organised and detail-orientated
- Comfortable speaking with customers
- Valuable with Excel and documentation
- Proactive and willing to take responsibility
- Quick to learn new products and technologies
- Able to work independently and as part of a team

Job Details

Position: Back Office & Sales Support Executive

Location: F-304, F Wing, Kailash Industrial Complex, Near TJSB Bank, Park Site, Vikhroli West, Mumbai – 400079

Salary: ₹15,000/month

Working Hours: 10:30 AM – 6:00 PM

Contact:-

MAP Tech Solutions

? +91 85911 82295

? [email protected]

Interested candidates can contact us or share their CV.

📌 Back Office & Sales Support Executive (Mumbai)
🏢 Map Tech Solutions
📍 Mumbai