Job Description – Front Office Executive

Experience: Minimum 1 year

Employment Type: Full-time

Department: Front Office / Administration

Location: Chotti Baradari , Jalandhar

Job Summary

We are looking for a confident, professional, and customer-oriented Front Office Executive to manage the front desk and provide excellent customer service. The ideal candidate should have at least 1 year of relevant experience, positive communication skills in English, and the ability to handle customers professionally.

- Key ResponsibilitiesWelcome and greet visitors, customers, and clients in a professional manner.
- Handle incoming calls, emails, and general enquiries.
- Attend to customer queries and provide appropriate assistance.
- Manage front desk operations and maintain a professional reception area.
- Handle customer complaints and resolve issues politely and efficiently.
- Coordinate with internal departments to ensure smooth customer service.
- Maintain visitor records, appointments, and other front office documentation.
- Schedule meetings and appointments as required.
- Perform basic administrative and clerical tasks.
- Ensure a positive customer experience at all times.




- Maintain confidentiality and professionalism while dealing with customers and company information.
- Required Skills & QualificationsMinimum 1 year of experience in Front Office, Reception, Customer Service, or a similar role.
- Good spoken and written English communication skills.
- Strong customer handling and interpersonal skills.
- Pleasant personality with a professional attitude.
- Good telephone etiquette.
- Ability to handle multiple tasks and work under pressure.
- Basic computer knowledge, including MS Office and email.
- Good organizational and time-management skills.
- Should be polite, confident, presentable, and customer-focused.

Preferred Candidate ProfileThe ideal candidate should be:

- Friendly and approachable.
- Well-groomed and professionally presented.
- Patient and calm while handling customers.
- A good communicator with a positive attitude.
- Responsible, punctual, and able to work independently.

Salary: ₹15000-20000 per month, depending on experience and skills.

Please attach yout CV with the application

📌 Receptionist / Front Office Executive (Jalandhar)
🏢 Indo European Educational Services Private
📍 Jalandhar