Role & responsibilities
- Handle end-to-end visa processing for various countries and visa categories, mainly tourist and business visas.
- Understand and stay updated with the latest visa requirements, documentation, fees, processing times, and embassy/consulate guidelines.
- Guide clients and Travel Consultants regarding visa requirements and documentation.
- Verify passports, application forms, photographs, financial documents, employment documents, invitation letters, travel insurance, and other supporting documents.
- Prepare and review visa application forms accurately before submission.
- Coordinate with clients to collect pending or additional documents.
- Schedule visa appointments, biometrics, interviews, and submission slots wherever required.
- Coordinate with VFS, BLS, embassies, consulates, and other visa application centres as applicable.
- Track visa applications and provide timely status updates to clients and internal teams.
- Handle visa approvals, rejections, additional document requests, and re-application processes.
- Ensure all applications are submitted within the required timelines and avoid delays caused by documentation errors.
- Maintain timely and accurate CRM entries for reporting and monitoring.
- Maintain proper records of submitted, approved, rejected, and pending applications.
- Coordinate with the Travel/Operations team to ensure visa processing is aligned with the client's travel dates.
- Inform clients about visa conditions, validity, duration of stay, and other relevant requirements.
- Maintain confidentiality and security of clients' personal and financial documents.
- Handle visa-related client queries professionally through calls, email, WhatsApp, or in person.
- Assist the team with passport collection, dispatch, and document delivery when required.
- Keep updated with changes in international visa rules, immigration policies, and embassy procedures.
Preferred candidate profile
- Any Graduate; preferably from Travel & Tourism, Hospitality, or a related field.
- 25 years of experience in visa processing, travel agency, or visa consultancy preferred.
- Good knowledge of international visa documentation and procedures.
- Knowledge of VFS/BLS and embassy/consulate procedures is an advantage.
- Strong attention to detail and documentation skills.
- Good English communication and interpersonal skills.
- Good knowledge of MS Office, especially Excel and Word.
- Ability to manage multiple applications and meet strict deadlines.
- Valuable follow-up, coordination, and problem-solving skills.
- Ability to work independently as well as coordinate effectively with the Travel Consultants and Operations team.
Preferred Skills
Visa Documentation | VFS/BLS Coordination | Embassy Procedures | Client Handling | Application Processing | Follow-up | MS Excel | Record Keeping | Attention to Detail | Communication Skills | Tourist Visa | Business Visa | Visitors Visa.
How to Apply
Interested candidates can share their resume/portfolio at:
[email protected] or share your CV to WhatsApp : +91 (phone hidden).
📌 Visa Executive (Hyderabad)
🏢 Columbus Vacations
📍 Hyderabad