Job Description
Job Summary We are hiring enthusiastic and customer-oriented Fresh Graduates for a Domestic Technical Voice Support process. The role involves handling customer queries, providing basic technical assistance, troubleshooting issues, and ensuring a positive customer experience through voice support. Fluency in Hindi is Mandatory. Eligibility Criteria Mandatory Requirements - Any Graduate - Freshers are welcome to apply - Fluent in Hindi (Speak, Read & Write) - Basic computer knowledge - Good communication and interpersonal skills - Customer service mindset - Willingness to learn technical troubleshooting and support processes - Ability to work from office on a 6-day work week Key Responsibilities - Provide customer support through inbound and outbound voice calls. - Understand customer concerns and provide appropriate resolutions. - Troubleshoot basic technical issues related to products and services. - Ensure First Call Resolution (FCR) wherever possible.



- Maintain high levels of customer satisfaction. - Record and update customer interactions accurately in the system. - Escalate complex issues to the concerned support team when required. - Follow process guidelines and quality standards. Required Skills - Fluent Hindi communication (Mandatory) - Basic computer proficiency - Good listening and problem-solving skills - Strong customer service orientation - Ability to work in a rapid-paced environment - Positive attitude and willingness to learn Compensation & Benefits - Salary up to ₹2.12 LPA - ₹10,000 Retention Bonus after successful completion of 6 months - Day Shift (9:00 AM to 6:00 PM) - Opportunity to build a career in Technical Support and Customer Service - Training and development support

📌 Customer Support Specialist (Chennai)
🏢 TechDoQuest
📍 Chennai