12 Sep
|
Talent Hunt Management
|
Bengaluru
12 Sep
Talent Hunt Management
Bengaluru
- Candidate Requirements:Graduation is mandatory.
- Strong analytical and investigative skills.
- Excellent attention to detail.
- Good research and problem-solving ability.
- Ability to identify inconsistencies and suspicious patterns.
- Valuable written and verbal communication skills.
- Ability to work independently.
- Comfortable working in a target/productivity-driven environment.
- Basic knowledge of MS Excel and data handling is preferred.
- Prior experience in Fraud Investigation, Risk Operations, KYC, AML, Banking, FinTech, Fraud Prevention or Back-Office Operations can be an advantage.
- Hike 30% based on Previous CTC
- Fraud InvestigationInvestigate new applications to identify potential fraudulent activity.
- Review customer/application information for inconsistencies, suspicious patterns, or red flags.
- Analyse application details and supporting information to determine the legitimacy of applications.
- Identify possible identity fraud, document discrepancies, application fraud and other suspicious activity.
- Data & Background ResearchUse internal databases and external data sources to conduct investigations.
- Cross-check customer and application information across multiple sources.
- Research suspicious profiles, transactions, applications, or associated information.
- Identify connections and patterns that may indicate fraudulent behaviour.
- Case HandlingManage assigned investigation cases independently within defined productivity and quality targets.
- Review cases according to established fraud investigation guidelines.
- Make appropriate recommendations based on investigation findings.
- Escalate complex or high-risk cases to the Fraud Leader/Manager.
- Documentation & ReportingMaintain detailed records of investigation findings.
- Clearly document the investigation methodology and decision-making process.
- Record evidence, observations, discrepancies and final determinations accurately.
- Ensure all case documentation meets quality and compliance requirements.
- Quality & ComplianceFollow established policies, procedures and quality assurance guidelines.
- Maintain high accuracy and attention to detail while reviewing cases.
- Ensure investigation decisions are consistent with company policies and regulatory requirements.
- Protect confidential customer and business information.
- Fraud Trend IdentificationIdentify recurring fraud patterns, suspicious trends and emerging fraud techniques.
- Report unusual trends and issues to the Fraud Leader.
- Support the team in developing preventive measures against new fraud patterns.
- Process ImprovementSupport existing fraud investigation processes.
- Participate in implementing new processes, policies and procedures.
- Suggest improvements to increase investigation efficiency, accuracy and turnaround time.
- Assist in testing and implementing new fraud prevention initiatives.
- Cross-Functional CollaborationWork closely with other Fraud, Risk, Operations and relevant business teams.
- Understand new products, services and customer processes.
- Build effective relationships with internal departments.
- Share investigation insights with relevant stakeholders.
📌 Fraud Risk Management (Bengaluru)
🏢 Talent Hunt Management
📍 Bengaluru