12 Sep
|
INOX
|
Bengaluru
Key Responsibilities
Customer Service:
- Greet customers in a friendly and courteous manner.
- Assist customers with ticket purchases and provide information on showtimes and seating.
- Handle customer inquiries and resolve any issues or complaints promptly and professionally.
- Provide assistance to patrons with disabilities or special needs.
Ticketing and Box Office:
- Operate the ticketing system to sell and print tickets.
- Manage cash, credit, and other forms of payment accurately.
- Balance the cash register at the beginning and end of shifts.
Concessions:
- Prepare and serve food and beverages, including popcorn, candy, and drinks.
- Upsell promotional items and combo deals to customers.
- Maintain cleanliness and organization of the concession stand.
- Ensure compliance with food safety and sanitation standards.
Ushering:
- Check and collect tickets at the theater entrance.
- Assist patrons in finding their seats and ensure the auditorium is clean and orderly.
- Monitor the theater during showings to ensure a protected and enjoyable experience.
- Assist in crowd control during busy times and special events.
- Cleanliness and Maintenance:
Report any maintenance or safety issues to management promptly.
Team Collaboration:
- Work collaboratively with other team members to ensure smooth operations.
- Participate in team meetings and training sessions.
- Assist with special events and promotions as needed.
Education:
12th Pass or Graduation
📌 Guest Service Associate (Bengaluru)
🏢 INOX
📍 Bengaluru