Job Description – Techno-Commercial ExecutiveSales & Service – CCTV no& Electronic Security Systems

Position: Techno-Commercial Executive – CCTV

Department: Sales & Technical Service

Experience: 1–3 years preferred

Location: Chennai

Employment: Full-time

Key ResponsibilitiesSales & Business Development

- Generate leads and develop new customers for CCTV and electronic security products.
- Meet customers, understand their security requirements, and recommend suitable solutions.
- Prepare quotations, BOQs, proposals, and commercial offers.
- Conduct site visits and prepare CCTV camera placement and system requirements.
- Follow up on enquiries, quotations, negotiations, and order closures.
- Maintain strong relationships with existing customers and generate repeat business.
- Achieve monthly sales and business development targets.

Technical & Service

- Install, configure, and commission CCTV systems, including IP and analog cameras.
- Configure NVR/DVR, storage, networking, remote viewing, and mobile applications.
- Troubleshoot CCTV, networking, power, connectivity, and recording-related issues.
- Attend customer service calls and provide timely technical support.
- Coordinate installation and service teams at customer locations.
- Conduct preventive maintenance and AMC service visits.
- Prepare service reports and maintain customer/service records.





Techno-Commercial Skills

- Understand CCTV products, specifications, lenses, storage requirements, PoE switches, networking, and accessories.
- Convert customer requirements into technically and commercially viable solutions.
- Compare products and prepare appropriate technical proposals.
- Coordinate with vendors/distributors for pricing, availability, and technical support.
- Negotiate with customers while maintaining company margins.
- Required SkillsGood knowledge of CCTV, IP cameras, NVR/DVR and basic networking.
- Sales and customer-handling skills.
- Ability to prepare quotations and BOQs.
- Good communication and negotiation skills.
- Willingness to travel for site visits and service calls.
- Two-wheeler and valid driving licence preferred.
- Basic knowledge of Excel, Word, email and quotation software.
- Key Performance Indicators (KPI)Monthly sales achievement.
- Number of recent leads and customer conversions.
- Quotation-to-order conversion ratio.
- Service response and resolution time.
- Customer satisfaction.
- AMC and repeat-business generation.

Ideal Candidate: A person who can sell the solution, understand the technology, support the installation/service team, and confidently handle customers from enquiry to successful completion.

📌 CCTV Technician- Sales And Service (Chennai)
🏢 Sicherheit Systems
📍 Chennai