? FiveS Digital is HIRING | CUSTOMER SUPPORT & CHAT SUPPORT EXECUTIVES ?

? Multiple Opportunities | Full-Time & Part-Time Roles

Are you looking to build or grow your career in Customer Support / BPO / Chat Process?

We are hiring enthusiastic, customer-focused candidates with valuable communication skills for Chat Support and Customer Support roles at our Turbhe, Navi Mumbai location.

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? OPEN POSITIONS

? Chat Support Executive – Full-Time

? Customer Support Executive – Full time

? Customer Service Executive – Part-Time

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? 1. CHAT SUPPORT EXECUTIVE

? Location: Turbhe, Navi Mumbai

? Process: Chat Support

⏳ Experience: Minimum 6 months in Chat Process

? Shift: Any 9 hours within 8:00 AM – 8:00 PM

? Weekly Off: 1 Rotational Week Off

Key Responsibilities:

? Handle customer queries through chat and provide accurate solutions.

? Maintain a professional and customer-friendly communication style.

⚡ Handle multiple chats efficiently while maintaining quality and accuracy.

? Update customer information and interaction details in the system.

? Escalate complex issues to the relevant department.

? Achieve defined productivity, quality, response-time, and customer satisfaction targets.

? Maintain confidentiality of customer and company information.

Requirements:

✅ Minimum 6 months of Chat Support / Chat Process experience

✅ Excellent written communication skills

✅ Positive typing speed and accuracy

✅ Strong problem-solving and customer-handling skills





✅ Ability to multitask

✅ Comfortable working in rotational shifts

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? 2. CUSTOMER SUPPORT EXECUTIVE

? Location: Turbhe, Navi Mumbai

? Process: Customer Support / BPO

⏳ Experience: Minimum 6 months in BPO / Customer Support

? Shift Window: 8:00 AM – 11:00 PM

⏰ Shift Duration: 9 Hours

? Employment Type: Full-Time

Key Responsibilities:

? Handle customer calls professionally.

? Understand customer concerns and provide appropriate solutions.

? Maintain a positive and customer-focused approach.

?️ Resolve customer issues within defined timelines.

? Follow process guidelines, SOPs, and quality standards.

? Meet productivity, quality, and customer satisfaction targets.

? Escalate unresolved issues whenever required.

Requirements:

✅ Minimum 6 months of BPO / Customer Support experience

✅ Excellent verbal & written communication skills

✅ Good interpersonal and problem-solving skills

✅ Strong customer-handling abilities

✅ Positive attitude and willingness to learn

✅ Comfortable working in rotational shifts

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? 3. PART-TIME CUSTOMER SERVICE EXECUTIVE

? Job Role:



Customer Service

⏱️ Working Hours: 5 Hours/Day

? Shift Timings:

? Girls: 5:00 PM – 10:00 PM

? Boys: 6:00 PM – 11:00 PM

? Salary: ₹8,500 per month

Job Responsibilities:

? Handle customer calls professionally.

? Understand customer queries and provide appropriate solutions.

? Maintain a polite and customer-friendly approach.

? Ensure a smooth and positive customer experience.

Requirements:

✅ Good communication skills

✅ Basic customer-handling skills

✅ Positive attitude

✅ Willingness to learn

✅ Comfortable handling customer calls

? Training: Training will be provided.

⏰ Training Duration: 9 hours/day.

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? WHY JOIN US?

✨ Professional work environment

? Career growth opportunities

? Structured training and process support

? Customer-focused work culture

? Rotational weekly off for applicable full-time roles

? Full-time & part-time opportunities available

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? INTERVIEW / OFFICE LOCATION

? 503 & 504, 5th Floor, Tower-C, Arihant Aura

Turbhe MIDC, Thane Belapur Road

Opp. Turbhe Station, Turbhe

Navi Mumbai, Maharashtra – 400705

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? HOW TO APPLY

? HR: Ronit Chakraborty

? Call / WhatsApp: (phone hidden)

? Interested candidates can share their updated CV on WhatsApp and connect with HR for further details and interview information.

? LIMITED OPENINGS — APPLY NOW!

📌 Customer Support Executive (Navi Mumbai)
🏢 Five Splash Infotech
📍 Navi Mumbai