Senior Customer Support Executive

Location: Koramangala, Bangalore

Full-time | Permanent

Salary: ₹30,000 – ₹40,000 per month

About PropertyAngel

PropertyAngel is a leading proptech company and one of Bangalore’s top O2O second

landlord platforms, specializing in housing asset management services. With over ₹1500

crores of assets under management, 95%+ occupancy rate, and 100% on-time rent

distribution, we are committed to delivering exceptional customer experiences and

cutting-edge real estate solutions.

Job Overview

We are looking for an experienced and customer-focused Senior Customer Support

Executive / Senior Customer Delight Executive to join our growing team. The ideal candidate

should have strong communication skills, experience in handling customer escalations, and

the ability to deliver excellent customer service while coordinating with multiple teams.

Key Responsibilities

• Handle customer queries, complaints, and escalations professionally

• Provide support through calls, emails, and ticketing tools

• Ensure timely resolution of customer issues and maintain high customer satisfaction

• Coordinate with internal departments for smooth issue resolution

• Maintain proper records of customer interactions and follow-ups





• Guide and support junior customer support team members

• Build strong relationships with property owners and tenants

• Identify process improvements to enhance customer experience

Requirements

• 4 to 8 years of experience in Customer Support / Customer Service

• Excellent verbal and written communication skills

• Fluency in English & Hindi is mandatory

• Experience in handling escalations and customer relationship management

• Knowledge of CRM or Freshdesk is preferred

• Strong problem-solving and multitasking abilities

• Graduation preferred

Work Details

• Location: Koramangala, Bangalore

• Working Days: Monday to Saturday

• Work Mode: Work from Office

Benefits

• Cell phone reimbursement

• Health insurance

• Life insurance

• Provident Fund

• Career growth opportunities

• Supportive work environment

Walk-in Interview Details

• Interview Time: 11:00 AM

• Interview Days: Monday to Saturday

• Please carry a copy of your updated resume

Contact Details

• Contact Person: Namratha

• Phone: (phone hidden)

• Email: [email protected]

How to Apply

Interested candidates can apply here: Application Form

📌 Senior Customer Support Executive (Bengaluru)
🏢 PropertyAngel Management
📍 Bengaluru