12 Sep
|
Mount Talent Consulting
|
Jalandhar
12 Sep
Mount Talent Consulting
Jalandhar
Hi,
Urgent opening for leading travel industry.
Position - Zonal Manager - Operation
Location - Punjab -Jalandhar
Role Overview :-
The role will be responsible for driving operational excellence, effective team management, and end-to-end Business P&L; ownership for the assigned territory.
Key Responsibilities
- Develop a robust understanding of the bus industry ecosystem, including operator supply, agent networks, and local ground transportation dynamics.
- Establish and scale the brand across the assigned territory/zone.
- Build and manage a robust network of bus operators and travel agents, while driving brand visibility to generate ticket sales for buses.
- Oversee boarding operations and retail sales through travel agents, touts, and walk-in customers, ensuring smooth and compliant boarding procedures.
- Stay updated on intercity bus travel market trends and proactively identify opportunities to increase market share for buses operating in the assigned territory.
Candidate Characteristics & Expectations
- Responsible for recruitment, onboarding, and training of bus captains and other allied staff required for bus operations.
- Build and lead a high-performing team with integrity and strong ethical values embedded as core DNA.
- Design and implement systems and processes to manage daily operations escalations with speed, accuracy, and accountability.
- Drive data-based decision making to improve operational efficiency, customer experience, and business outcomes.
📌 Zonal Manager - Operation (Jalandhar)
🏢 Mount Talent Consulting
📍 Jalandhar