About the Role

Flybunch Ventures is engaged in international trading of refurbished laptops and IT hardware, with customers across 70+ countries. We maintain a large and growing CRM database and are looking for an experienced qualified to take complete ownership of it — fully automating Zoho CRM, ensuring the sales team works every assigned lead with complete discipline, and building a team that continuously generates verified leads from markets worldwide.

This is a hands-on, accountability-driven role — not a reporting role.

Key Responsibilities

A. CRM Ownership & Automation (Zoho)

- Own Zoho CRM end-to-end: administration, workflows, blueprints, assignment rules, deduplication,

dashboards.
- Automate everything possible — lead assignment (round-robin, exclusive ownership), follow-up reminders, auto-recycling of untouched leads back to the common pool, escalation alerts.
- Segment and score the lead database; archive junk, prioritise active prospects.

B. Sales Team Enforcement

- Accountable for ensuring every salesperson works their assigned leads and records all activity in CRM-calls, follow-ups, outcomes.




- Track activity compliance daily/weekly; flag non-performance to management with data.
- Eliminate duplicate calling through strict ownership rules.

C. Lead Generation Team

- Recruit, train, and manage lead-generation executives.
- Build worldwide lead pipelines (LinkedIn, trade directories, import-export data, B2B platforms,

exhibition lists).
- Every lead entered must be verified and fit our customer profile — quality over volume.
- Set monthly lead targets by region and track team output.

Candidate Profile

- 8–12 years in Sales Operations / CRM Management, with minimum 4–5 years hands-on Zoho CRM administration — workflows, blueprints, automations, assignment rules (not just end-user experience).
- Experience building or managing a lead-generation / data-mining team.
- Working knowledge of B2B lead sourcing tools (LinkedIn Sales Navigator, Apollo/Lusha or similar).
- Assertive, process-driven — able to enforce discipline on a sales team.

Not suitable for: CRM end-users, pure MIS/reporting profiles, or candidates without team-handling experience.

Mandatory step: https://forms.gle/5h6D15h7tAP66BvQ6

📌 Zoho CRM & Business Systems Lead (New Delhi)
🏢 Flybunch Ventures
📍 New Delhi