Accounts Executive – Billing & Customer Management

Employment TypeFull-time

Experience 1–3 years preferred

Good communication and basic accounting knowledge may also be considered.

About the Role

We are looking for a responsible and customer-friendly Accounts Executive to handle our day-to-day billing, invoicing, payment follow-ups, and accounts receivable activities. The person will be responsible for raising and sending invoices to customers, following up with customers for outstanding payments, receiving payment confirmations, and accurately updating all transactions in our accounting/business software.

The role requires good communication skills, attention to detail, and strong follow-up discipline.

- Invoicing & Billing - Prepare and generate customer invoices accurately.
- Send invoices to customers through email/WhatsApp as required.
- Ensure invoices are raised on time according to the billing schedule.
- Verify customer details, service period, charges, GST, discounts and other applicable charges before sending invoices.
- Maintain proper records of all invoices issued.
- Coordinate with the Operations and Customer Support teams for any billing-related clarification.
- Call customers and politely remind them about upcoming and overdue payments.
- Maintain a daily/weekly payment follow-up list.
- Track promised payment dates and follow up accordingly.
- Escalate long-pending or difficult collections to the Accounts Head/Management.
- Ensure customers receive the necessary payment details and invoices to complete payment.
- Record all customer payments received in the company's accounting/business software.




- Maintain customer outstanding balances.
- Ensure there are no duplicate, missed or incorrectly allocated payment entries.
- Upload/maintain payment proofs wherever required.

Key Performance Indicators (KPIs)The candidate will primarily be evaluated on:

- Invoice accuracy
- Timely invoice generation
- Collection efficiency
- Reduction in overdue payments
- Number/value of payments collected
- Accuracy of payment entries
- Outstanding ageing
- Daily follow-up completion
- Customer communication and professionalism

About Home Board Storage (HBS)

Home Board Storage (HBS) is one of South India's rapidly growing self-storage and warehouse service providers, offering secure household, business, vehicle, and document storage solutions. With over 30 years of industry expertise, HBS serves customers through professional warehousing, technology-enabled inventory management, doorstep pickup & delivery, and exceptional customer support.

As we expand across Chennai and Bangalore, we are looking for passionate professionals who enjoy interacting with customers and closing sales.

Why Join HBS ?

Be part of one of South India's fastest-growing storage companies.

Opportunity to work in a technology-driven warehousing business.

Career growth into Senior Sales Executive, Team Lead, Assistant Manager, and Sales Manager roles.

Performance-based incentives.

Supportive and collaborative work workplace.

Opportunity to grow with the company's expansion across multiple cities.

Compensation

Salary: ₹12,000 – ₹20,000 per month (Based on experience)

Attractive monthly performance incentives

Annual performance appraisal

📌 Accounts Executive (Chennai)
🏢 Home Board Services
📍 Chennai