Brief Profile PSP Counsellor (ALP) - Field Home Visits

1. Role of a counsellor involves meeting patients

• Meeting patient within 24 hours of receiving request to contact

• Sharing the essence of the Patient Support Program

• Sharing essential information about the disease, broad treatment guidelines and lifestyle modifications

• Carefully listening to the concerns and difficulties faced by the patient • Emphasizing the importance of compliance to therapy suggested by the treating physician

• Timely follow-up with patients to assess patient progress towards therapeutic outcomes and also to ensure that the rapport and timely communication to the respective doctor.

• Analysis and documenting of reasons for drop-out.

• Taking doctor and patient consent, and proper maintenance of consent forms.





• Supporting queries from patients not enrolled on Saath 7, only if query is related to use of device

2. Value Addition to Doctors -

• Customizing the patient compliance program to the needs of individual doctors and ensuring timely and high-quality patient servicing, care and counseling.

• Sharing patient progress with doctors.

3. Reporting-

• Ensure collection of complete and reliable data

• Ensure 100% updation of database of all current and old patients • Timely reporting of data

• Maintaining complete data confidentiality

4. Pharmacovigilance and PTC:

Interested candidates contact HR - (phone hidden) / (phone hidden)

📌 Dietician / Nutritionist (Pune)
🏢 Sanofi India
📍 Pune