and Events Valuable knowledge of Glide API that is used with JavaScript to implement advanced features in ServiceNow.
- Implemented Access Control using ACL as well as Query Business Rules. Implemented complex processes in ServiceNow using workflows and flow designer
- Generating and scheduling reports and creating homepages to showcase Key Performance Indicators.
- Expertise in client and server-side scripting using components such as Client Scripts, Business Rules, Script Includes Configuration of alerts via e-mail and SMS services, to keep the users updated