Role & responsibilities

- Manage IPD admission and registration processes as per hospital protocols.
- Coordinate with patients and attendants regarding admission formalities, required documents, room categories, deposits, and hospital procedures.
- Coordinate with the Bed Management/Operations team for bed and room allocation.
- Ensure accurate and timely updating of patient information in the hospital information system.
- Coordinate with Billing, Nursing, Medical, Insurance/TPA, Pharmacy, Diagnostics, and other support departments for smooth patient movement and services.
- Explain hospital procedures, charges, and other relevant information to patients/attendants in a transparent and courteous manner.
- Coordinate with the concerned departments for shifting, transfers, procedures, investigations, and other patient requirements.
- Monitor pending documentation and ensure that required forms and records are completed appropriately.
- Coordinate with the Billing/Insurance team regarding advance payments, approvals, credit cases, insurance/TPA requirements, and pending documents.
- Assist in coordinating the patient discharge process, including clearance from concerned departments and completion of discharge formalities.
- Follow up on pending discharge clearances and coordinate with Billing, Nursing, Pharmacy, and other departments to avoid unnecessary delays.




- Handle patient and attendant queries professionally and escalate unresolved issues to the concerned HOD/Manager.
- Maintain proper records and documentation related to IPD admissions, transfers, discharges, and other transactions.
- Ensure adherence to hospital policies, SOPs, NABH standards, and patient safety requirements.
- Maintain confidentiality of patient information and hospital records.
- Identify process gaps and communicate them to the reporting manager for corrective action.
- Support the IPD team in maintaining smooth and efficient patient flow.

Preferred candidate profile

- Good verbal and written communication skills.
- Strong interpersonal and patient-handling skills.
- Good coordination and follow-up abilities.
- Basic knowledge of hospital/IPD processes.
- Good computer skills and familiarity with hospital software/HIS.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Customer-service orientation with a polite and professional approach.
- Good attention to detail and documentation skills.
- Ability to work effectively with clinical and non-clinical teams.

Walkins from 11th Sept'26 to 16th Sept'26 Yashoda Hospital, Secunderabad

9th Floor, HR office

Contact Person - Mr Jeevan

📌 Walk-in || IPD Executive (Hyderabad)
🏢 Yashoda Hospitals
📍 Hyderabad