VOICE AND NON-VOICE PROCESS

Job description

Hiring: Customer Representative International Voice and Non-Voice Process - Operations

For More Details

Call: Surya Raj M @ (phone hidden) (call or WhatsApp)

Email ID: [email protected]

IMMEDIATE JOINERS ONLY!

About the Role:

Join a dynamic international customer support environment where your communication skills can shape exceptional customer experiences. We are seeking passionate individuals who can confidently handle US and UK customer interactions and provide timely resolutions.

Key Responsibilities:

- Attend inbound and outbound calls from US-based clients
- Understand customer requirements and provide prompt solutions
- Deliver excellent customer service with professionalism and empathy
- Maintain accurate records of customer interactions
- Ensure customer satisfaction by adhering to quality standards
- Coordinate with internal teams for issue resolution when necessary

Requirements:

Eligibility Criteria

- Freshers and experienced candidates are welcome to apply.
- Excellent verbal communication skills in English.
- Strong listening, interpersonal, and problem-solving skills.




- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts.
- Positive attitude with a customer-first approach.
- Immediate joiners are preferred.
- Any Graduate or Undergraduate
- Comfortable with US Night Shifts
- Basic computer knowledge required
- Flexible with rotational week-offs

What We Offer

- Work Location: Bangalore
- Experience up to 5 LPA
- 5 Working Days
- 2 Rotational Week Offs
- Cab Facility up to 20 KM
- Attractive Night Shift Allowance
- Rapid-track career growth opportunities
- Supportive and collaborative workplace

Salary & Benefits

Attractive Salary Package (Based on skills and experience)
Performance Incentives
Career Growth Opportunities
Paid Training Provided
Opportunity to work with Top MNCs
Health & Employee Benefits as per company policy
5 Days Working
Professional and Dynamic Work Environment

For More Details

Call: Surya Raj M @ (phone hidden) (call or WhatsApp)

Email ID: [email protected]

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📍 Bengaluru