Responsibilities

- Data Stewardship &
- Lifecycle Management

- Serve as a Data Steward to oversee the day-to-day management of customer data assets, implementing governance policies at an operational level.

- Maintain Metadata and data dictionaries to ensure standard definitions are used consistently across all business units.

- Document and safeguard Data Lineage to ensure transparency in how customer records are transformed from source to final reporting.

- Advanced Data Quality Management (DQM)

- Establish and monitor Data Quality Metrics (e.g., accuracy, completeness, timeliness) based on specific business rules.

- Perform root cause analysis on recurring data errors to isolate flaws in the information production flow.

- Execute Data Deduplication and enrichment to maintain a "single source of truth" for customer identities.

- Data Security, Privacy &

- Compliance

- Monitor data access controls to ensure sensitive customer information is only available to authorized personnel.

- Conduct regular Risk Assessments and audits to identify vulnerabilities in the data management chain.

- Collaboration &

- Strategic Alignment

- Act as a technical liaison between IT (custodians), senior management (owners), and business departments.

- Be part of Daily Stand-ups and cross-functional meetings to align on project blockers and ensure data initiatives meet business needs.

- Build relationships with stakeholders in Sales, Marketing, and Finance to understand their evolving data requirements.

- Data Literacy, Communication &

- Training

- Champion Data Literacy across the company by educating non-technical staff on how to interpret dashboards and apply data insights to daily decisions.





- Translate complex technical findings into actionable stories and clear visualizations for executive leadership.

- Develop and deliver Training Programs and SOPs

Qualifications we seek in you!

Minimum qualifications

- Bachelor's degree in Computer Science, Information Systems, or a related field

- OR equivalent work experience

- Proven experience in automating data management processes, preferably in customer master data domain.

- Proficiency in data analysis, data validation, and data cleansing techniques.

- Familiarity with data integration and synchronization concepts.

- Understanding of data privacy regulations and data governance principles.

- Excellent problem-solving and analytical skills.

- Strong communication and collaboration abilities to work effectively with cross-functional teams.

- Attention to detail and a commitment to delivering high-quality results.

- Ability to manage multiple priorities and meet deadlines in a rapid-paced environment.

- Join our team and play a key role in optimizing customer master data management processes, enabling efficient and accurate data operations.

Experience

- 3-4+ years of relevant industrial experience in driving data quality governance

Key Competencies

- Strong communication skills; skilled at cross-functional and cross-organizational communication

- Demonstrated ability to champion Agentic AI adoption, aligning stakeholders, gathering requirements, and driving cross-functional implementation initiative

- Attention to detail and good articulation skills.

- Ability to traverse both vertically and horizontally in a large organizationRole & responsibilities

Preferred candidate profile

📌 Urgent Opening - Data stewardship - Bangalore - UK Shift (Bengaluru)
🏢 Genpact
📍 Bengaluru