Job DescriptionKLDiscovery, a leading global provider of electronic discovery, information governance and data recovery services, is currently seeking a Hosting Data Analyst/Litigation Support Analyst. The candidate will have some experience using E-Discovery tools, and Microsoft Office, specifically Microsoft Excel. This position does not require any license or certification in order to be considered. Remote, work from home opportunity. Responsibilities: - Work as part of a team, candidate will be required to occasionally work with departments outside of their own, such as Engineering, Application, IT and Project Management teams - Extract, transform and load data to hosted platforms via custom plugins or flat files - Support our customer base through superior customer service, this will include providing technical assistance via telephone, email and screen-shares on various tasks/requests - Account creation and send invitations to end-user(s),



occasionally follow-up with a platform walkthrough should it be requested - Creation of databases and establishing permissions for customer use prior to providing credentials to those customers - Investigate client inquiries on their matters concerning printing, search results/creation, technical issues, etc. - Pick up tasks from internal task system, while adhering to internal SLA’s (service-level agreement) - Attend team meetings and company town-halls Qualifications - Bachelor's degree or professional experience (3+ years) - Strong knowledge/working experience of E-Discovery tools, especially, Relativity - Knowledge of Microsoft Office; specifically, Microsoft Excel - Strong attention to detail, while managing multiple tasks - Critical thinking skills and ability to retain complex work direction - High technical aptitude or the ability to learn quickly - Ability to work in a fast-paced workplace - Excellent verbal and written communication skills Why You will Love Working for KLD At KLD we invest in employees and their

📌 Litigation Data Analyst (Mumbai)
🏢 KLDiscovery
📍 Mumbai