12 Sep
|
Teleperformance
|
Jaipur
12 Sep
Teleperformance
Jaipur
Interested candidates directly connect with Ms. Afreen-(phone hidden)
About the Opportunity
We are hiring Customer Support Representatives for a leading global customer experience and business process management organization. This role offers an excellent opportunity for freshers and experienced professionals to build a successful career in the international BPO industry while working with global customers and advanced support processes.
Key Responsibilities
- Handle customer interactions through Voice support channels.
- Resolve customer concerns and queries in a timely and professional manner.
- Deliver exceptional customer service while maintaining high customer satisfaction levels.
- Maintain a customer-centric approach while handling multiple interactions.
Eligibility Criteria
Education-Graduates and Undergraduates are eligible to apply.
Experience-Freshers to 1 year of customer support or BPO experience may also apply.
Required Skills
- Excellent verbal and written English communication skills.
- Strong customer service orientation.
- Basic technical aptitude and problem-solving ability.
- Ability to work in a fast-paced environment.
- Comfortable working in rotational and night shifts.
- Good interpersonal and communication skills.
Compensation & Benefits
- Total Package: 30,000-40,000 per month
- Performance Incentive (PLI): 3,000
Work Schedule
- 5 Days Working
- Rotational Weekly Offs
- 9.5 Hours Shift (Including Breaks)
- Work From Office
Additional Benefits
- Cab facility available for eligible night shifts as per company policy.
- Structured training and growth opportunities opportunities.
Relocation Support (For Outstation Candidates)
- Eligible candidates relocating from other cities may receive:
- Complimentary accommodation for up to 10 days (shared occupancy).
- One-way travel reimbursement (Bus/Train).
- Relocation assistance up to 10,000 as per company policy.
📌 International Customer Care Executive (Jaipur)
🏢 Teleperformance
📍 Jaipur