12 Sep
|
Panchsheel Filters
|
Pune
12 Sep
Panchsheel Filters
Pune
Panchsheel Filters Private Limited is looking for a Service Executive to provide technical and service support to customers using our industrial filtration products and systems.
The role involves installation, commissioning, troubleshooting, preventive maintenance and customer support.
This is a field-service role involving approximately 15 days of travel every month.
Key Responsibilities
* Visit customer sites for installation, commissioning, inspection and service activities.
* Attend customer complaints and service requests and ensure timely resolution.
* Troubleshoot equipment and filtration-related problems.
* Carry out preventive maintenance and routine equipment inspections.
* Understand customer requirements and coordinate with the technical team for solutions.
* Coordinate with Design, Production, Quality and Sales teams to resolve customer issues.
* Prepare service reports and maintain records of customer visits and complaints.
* Follow up with customers to ensure satisfactory closure of service issues.
* Identify recurring problems and provide feedback to the internal team.
* Support the Sales team in identifying additional service and product opportunities.
* Follow customer and company safety procedures at all times.
📌 Service Engineer (Pune)
🏢 Panchsheel Filters
📍 Pune