12 Sep
|
Innovative Flexotech
|
Ahmedabad
12 Sep
Innovative Flexotech
Ahmedabad
Position: Service / Customer Care Executive
Job Location: Ahmedabad
Job Responsibilities:
- Handle customer inquiries, complaints, and service requests.
- Coordinate with the Service & Technical team for issue resolution.
- Schedule and follow up on service visits.
- Communicate service updates, timelines, and resolutions to customers.
- Maintain customer complaints, service reports, and follow-up records.
- Coordinate for spare parts/service requirements with internal teams.
- Ensure timely response and customer satisfaction.
- Take regular feedback and maintain good customer relationships.
Required Skills:
- Positive communication and customer-handling skills.
- Basic technical understanding.
- Good follow-up and coordination skills.
- MS Office / Excel knowledge.
- Problem-solving attitude.
Qualification: Graduate / Diploma preferred.
Experience: 0- 1 years in Customer Care, Service Coordination, or similar role.
📌 Customer Care Executive (Ahmedabad)
🏢 Innovative Flexotech
📍 Ahmedabad