JOB Description : ESP (Entertainment Services Provider)

 To personally greet the customers and other affluent people at each touch point with correct salutation

 Service on seat, suggestive & Up selling,

 Efficient Cash handling, inventory management at POS

 Customer query handling

 Well versed with Movie synopsis and genre

 Maintaining all required registers for PVR classic

 Taking effective orders and satisfying the customers

 Box office handling , ticketing and reporting

EDUCATION: 12th/Graduation /Post Graduate with certificate course or diploma in hospitality/Hotel Management

EXPERIENCE: 0-1years in a similar role in a reputed organisation in Service/Hospitality/Retail industry.

COMPETENCIES/SKILLS:

 Good in English

 Proficiency in using MS Office.

 Team Building Skills

 Robust operational background in a multi-location business;

 Creative thinker with high degree of integrity and discipline;

 Strong knowledge of consumer/cultural trends;

 Interpersonal and negotiating skills;

 Well developed relationship building skills

📌 Service Associate (Pune)
🏢 PVR Cinemas
📍 Pune