12 Sep
|
Make My Office
|
Chandigarh
12 Sep
Make My Office
Chandigarh
# Job Description – Immigration Counsellor
**Company:** Immigration Office
**Position:** Immigration Counsellor
**Location:** Sector 17-C, Chandigarh
**Employment Type:** Full-Time
**Working Days:** 6 Days a Week
### About the Role
We are looking for an experienced and confident **Immigration Counsellor** to join our immigration office in Sector 17-C, Chandigarh. The candidate will be responsible for counselling potential clients, understanding their immigration goals, assessing their profiles, explaining suitable visa and immigration options, and converting qualified leads into clients.
### Key Responsibilities
* Counsel clients regarding suitable immigration and visa options based on their profile and requirements.
* Conduct detailed client consultations and assess eligibility for various immigration programs.
* Explain immigration processes, documentation requirements, timelines, and applicable procedures clearly.
* Handle leads generated through telecalling, digital channels, references, and walk-ins.
* Follow up with prospective clients and convert qualified leads into successful consultations and sales.
* Build strong professional relationships with clients and maintain regular communication throughout the process.
* Address client queries and concerns professionally and provide accurate information.
* Coordinate with the documentation, processing, and sales teams for smooth case handling.
* Maintain proper records of client interactions, follow-ups, consultations, and conversions.
* Achieve assigned counselling, sales, and conversion targets.
* Stay updated with changes in immigration policies, visa requirements, and relevant procedures.
### Requirements
* **Minimum 2–2.5 years of experience** as an Immigration Counsellor, preferably in an immigration/visa consultancy.
* Strong knowledge of immigration and visa processes.
* Excellent communication and interpersonal skills.
* Good command of **English and Hindi**.
* Robust counselling, convincing, negotiation, and client-handling skills.
* Ability to assess client profiles and recommend suitable immigration options.
* Target-oriented, confident, and self-motivated.
* Good follow-up and lead-conversion skills.
* Basic computer knowledge and ability to maintain client records.
### Salary & Benefits
* **Salary: ₹30,000 – ₹32,000 per month**
* **Performance-based incentives** in addition to salary.
* Stable full-time opportunity with growth and career advancement potential.
📌 Visa Counsellor (Chandigarh)
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