12 Sep
|
Anita Travels
|
New Delhi
12 Sep
Anita Travels
New Delhi
- Key ResponsibilitiesWelcome and greet clients, visitors, and guests in a professional and courteous manner.
- Manage the front desk/reception area and ensure a pleasant client experience.
- Handle incoming calls, emails, and general client enquiries.
- Understand client requirements and provide accurate information or direct them to the appropriate department.
- Coordinate appointments, meetings, and client visits.
- Maintain visitor records and basic front-office documentation.
- Follow up with clients regarding appointments, enquiries, and requirements when needed.
- Coordinate with internal teams to ensure smooth client handling and timely resolution of queries.
- Handle customer complaints or concerns professionally and escalate issues to the concerned manager when required.
- Maintain a professional and organized reception area.
- Assist with administrative and coordination tasks as assigned.
- Required Skills & QualificationsGraduate or equivalent qualification preferred.
- Good verbal and written communication skills.
- Pleasant personality and professional appearance.
- Robust client-handling and interpersonal skills.
- Basic knowledge of MS Office, email, and computer operations.
- Good organizational and multitasking abilities.
- Ability to remain calm and polite while handling clients and difficult situations.
- Strong attention to detail and a service-oriented approach.
- Freshers with good communication skills may also apply.
📌 Receptionist / Front Office Executive (New Delhi)
🏢 Anita Travels
📍 New Delhi