Job OverviewWe are looking for enthusiastic and customer-focused Customer Support Executives to join our team. The candidate will be responsible for handling customer queries, understanding their concerns, providing accurate information and ensuring a high level of customer satisfaction.
Candidates with prior experience in NBFC, Banking, Financial Services or Customer Support will be preferred.
- Key ResponsibilitiesHandle customer queries and concerns through calls and other support channels.
- Understand customer issues and provide accurate and timely assistance.
- Resolve customer queries professionally and ensure a positive customer experience.
- Maintain proper records of customer interactions, queries and follow-ups.
- Coordinate with internal teams to resolve customer issues effectively.
- Follow up with customers wherever required.
- Ensure customer satisfaction and maintain service quality.
- Follow company policies, processes and compliance requirements.
- Achieve assigned customer support and performance targets.
- Candidate RequirementsExperience in Customer Support / Customer Service is preferred.
- Candidates with experience in NBFC, Banking or Financial Services will be given preference.
- Good communication and interpersonal skills.
- Ability to handle customers professionally and resolve their concerns.
- Basic computer knowledge.
- Ability to maintain customer records and follow-ups.
- Customer-focused attitude with valuable problem-solving skills.
Languages RequiredHindi | Tamil | Telugu | Kannada
SalaryUp to ₹25,000 per month, based on experience and interview performance.
Join us and build your career in the growing NBFC and Financial Services industry.
📌 Customer Support Executive (Bengaluru)
🏢 Hagnos Marketing and Consulting
📍 Bengaluru
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