- Greeting to the Patients before and After the calls
- Handling customer queries, provide information about services
- Should support daily operations of the clinic
- Attending to the patients queries over the telephone and convert all queries into appointments (FE and references)
- Schedule Appointments and coordinate with patients in polite way and should not harsh on calls
- Should provide vital information requested by patients from time to time
- Reference Collections from Existing Patients
- Responsibilities for maintenance of Patients Appointments/Data
- Follow up with Missed Appointments
- Cold Calling the Database to maximize capacity utilization
- Should Coordinate with Doctors / CROs regarding POT
- Should work individually; prioritize the urgency of multiple of requests.
📌 Kannada Telecaller (Hyderabad)
🏢 Homeocare International
📍 Hyderabad
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