We are looking for an experienced AMC Team Lead to manage a team responsible for generating and converting leads for Annual Maintenance Contracts (AMC) . The candidate will be responsible for team management, lead generation, customer acquisition, sales pipeline development, and achieving monthly business targets.

The ideal candidate should have experience in AMC sales, lead generation, B2B/B2C sales, customer acquisition, and team handling .

Key Responsibilities

1. Team Management

- Lead and manage the AMC sales/lead generation team.
- Allocate daily and monthly targets to team members.
- Monitor individual and team performance.
- Conduct daily/weekly team reviews and track progress against targets.
- Motivate the team and improve overall productivity.
- Identify performance gaps and take corrective actions.

2. Lead Generation

- Develop and implement strategies to generate new AMC leads.
- Generate leads through tele-calling, field visits, references, digital channels, existing customer databases, and market research .
- Identify potential customers who require AMC services.
- Build and maintain a strong pipeline of prospective customers.
- Ensure regular follow-up on generated leads.

3. AMC Sales & Business Development

- Drive new AMC sales and achieve monthly revenue targets.
- Identify opportunities for new AMC contracts as well as renewals.
- Develop relationships with residential, commercial, institutional, and corporate customers.
- Understand customer requirements and coordinate with the technical team to provide suitable AMC solutions.
- Negotiate commercials and support the team in closing high-value deals.

4. Customer & Renewal Management

- Ensure timely follow-up with existing AMC customers for renewals.
- Identify opportunities for upselling and cross-selling additional services.
- Maintain solid customer relationships to improve retention and renewal rates.




- Handle escalated customer concerns related to AMC services.

5. Reporting & MIS

- Track daily lead generation, follow-ups, appointments, conversions, and sales.
- Maintain accurate CRM and lead-generation records.
- Prepare daily, weekly, and monthly performance reports.
- Monitor key metrics such as:
- Leads generated
- Qualified leads
- Customer meetings
- Proposals submitted
- Conversion ratio
- AMC contracts closed
- Revenue generated
- Renewal rate

6. Market Development

- Conduct market research to identify new customer segments and business opportunities.
- Identify potential areas/locations for AMC business expansion.
- Develop new channels and partnerships for lead generation.
- Monitor competitor activities and market trends.

Candidate Requirements
- Graduate in any discipline; MBA/PGDM will be an added advantage.
- 4–7 years of experience in AMC sales, service sales, lead generation, or business development.
- Minimum 1–2 years of team-handling experience preferred.
- Experience in B2B/B2C sales and customer acquisition .
- Strong experience in generating leads through multiple channels.
- Proven track record of achieving sales and revenue targets.
- Excellent communication, negotiation, and customer-handling skills.
- Strong team management and leadership abilities.
- Good knowledge of CRM and MS Excel.
- Target-oriented and comfortable working in a fast-paced environment.
- Willingness to travel for customer meetings and market visits, if required.

Key KPIs
- Monthly lead generation target
- Qualified lead ratio
- Lead-to-meeting conversion
- Meeting-to-sales conversion
- New AMC contracts
- AMC revenue achievement
- Renewal/retention percentage
- Team productivity
- Customer acquisition
- Sales TAT and follow-up efficiency

Key Skills: AMC Sales | Lead Generation | Team Handling | Business Development | Customer Acquisition | B2B/B2C Sales | Lead Conversion | Renewal Management | Negotiation | CRM | MIS Reporting | Target Achievement

📌 Telecaller team lead (3-7yrs exp) (Hyderabad)
🏢 RENGY
📍 Hyderabad