We are looking for a confident, motivated, and customer-focused Telecaller / Telecalling Executive to join our team. The candidate will be responsible for contacting company-provided leads, understanding customer requirements, conducting regular follow-ups, and maintaining accurate call records and status updates.
Key Responsibilities
- Contact candidates and prospects using leads provided by the company.
- Make regular and timely follow-up calls to all assigned leads.
- Understand Student requirements and provide relevant information about the our services..
- Follow up consistently until the enquiry is converted, closed, or marked as not interested.
- Maintain accurate records of calls, customer responses, requirements, and follow-up dates.
- Ensure all lead and call status updates are entered correctly and on time.
- Submit regular and accurate call status reports to the management.
- Maintain professional telephone etiquette at all times.
- Strictly follow company rules, regulations, policies, and procedures.
- Maintain confidentiality of company and Students information.
Required Skills
- Positive communication and interpersonal skills.
- Good communication skills;
- Confident and polite telephone manner.
- Good convincing and follow-up skills.