TECHNICAL PRODUCT MANAGER SAAS & AI PRODUCTS

Company: Ramxora Private Limited (Ramxora.AI)

Parent Organization: Treez Enterprise Group

Location: Mahadevapura, Bengaluru, Karnataka

Work Mode: Onsite

Experience: 23 Years

Employment Type: Full-Time

Industry: SaaS | AI/ML | Generative AI | LLM | Enterprise Software | IT Products

ABOUT RAMXORA

Ramxora Private Limited (Ramxora.AI), a division of Treez Enterprise Group, is a technology organization focused on building and delivering SaaS products, AI/LLM-

powered applications, enterprise software platforms, APIs, automation solutions, cloud-

based applications, and digital products.

We are looking for a technically strong and product-oriented Technical Product Manager with 23 years of relevant experience to work closelywith engineering, design, QA, DevOps,

AI/ML, and business teams to define, build, launch, and continuously improve technology products.

The ideal candidate should be comfortable understanding technical architecture, APIs,

software development, SaaS platforms, AI/LLM technologies, cloud infrastructure, user requirements, product analytics, and engineering workflows.

ROLE SUMMARY The Technical Product Manager will be responsible for helping drive the complete product lifecycle, from identifying user/business problems and defining requirements to development,

testing, launch, production monitoring, and product improvement.

The role requires a combination of:

Product Thinking + Technical Understanding + Business Understanding + User

Understanding + Execution

You will work closely with:

- CEO / MD
- CTO
- Project Managers
- Software Architects
- Technical Leads
- Full Stack Developers
- Backend Developers
- Frontend Developers
- AI/ML Engineers
- LLM/RAG Engineers
- QA Engineers
- DevOps Engineers
- Cloud Engineers
- Security Engineers
- UI/UX Designers
- Business Teams
- Clients / Customers

KEY RESPONSIBILITIES

1. PRODUCT STRATEGY & VISION
- Understand business objectives and translate them into product opportunities.
- Support product vision and product strategy.
- Identify customer problems and technology opportunities.
- Define product goals and measurable outcomes.
- Participate in product roadmap planning.
- Evaluate new product ideas and feature requests.
- Prioritize product initiatives based on business value, customer impact, technical feasibility, and available resources.

• Work with leadership to align product priorities with company objectives.

- PRODUCT DISCOVERY

- Research user needs and business problems.
- Gather feedback from customers, internal teams, and stakeholders.
- Analyze existing product performance and usage.
- Identify gaps in existing products.
- Identify opportunities for new features and improvements.
- Convert problems into clearly defined product opportunities.
- Validate product assumptions before significant development effort.

• Work with UI/UX teams to understand user workflows and experience requirements.

- REQUIREMENT GATHERING & PRODUCT REQUIREMENTS Own and coordinate product requirement definition.

Responsibilities include

- Gather business requirements.

• Understand user requirements.

• Define product requirements.
- Prepare PRDs and product documentation.
- Create functional requirements.
- Define non-functional requirements.
- Prepare user stories.
- Define acceptance criteria.
- Identify dependencies.
- Identify edge cases.
- Clarify requirements with engineering teams.
- Ensure requirements are understood before development begins.

The Technical Product Manager should be able to convert:

Business Problem Product Requirement Technical Requirement Development

Task Testable Outcome

- PRODUCT ROADMAP MANAGEMENT
- Maintain and manage product roadmap.
- Define short-term and long-term product priorities.
- Plan MVP development.
- Break roadmap initiatives into releases.
- Prioritize features.
- Track roadmap execution.
- Coordinate dependencies between product initiatives.
- Communicate roadmap changes to stakeholders.
- Balance new features with technical improvements, bugs, security, scalability, and technical debt.
- PRODUCT BACKLOG MANAGEMENT
- Maintain product backlog.
- Prioritize user stories and product requirements.
- Define backlog priorities.
- Refine requirements before sprint planning.
- Coordinate with engineering teams on estimates.
- Ensure high-priority requirements are clearly defined.
- Remove outdated or duplicate requirements.
- Track backlog health.
- Ensure backlog items have clear acceptance criteria.
- TECHNICAL PRODUCT MANAGEMENT The candidate should be comfortable working with engineering teams and understanding technical concepts.

Products may involve

Frontend

- React.js
- Next.js
- JavaScript / TypeScript
- HTML/CSS
- Responsive web applications

Backend

- Python
- Node.js
- FastAPI
- Django
- Flask
- REST APIs
- Microservices

Database

- PostgreSQL
- MySQL
- MongoDB
- Redis

Cloud & Infrastructure
- AWS
- Azure
- GCP
- Docker
- Kubernetes
- CI/CD
- Cloud infrastructure

Engineering

- Git
- Version control
- API development
- Third-party integrations
- Authentication
- Authorization
- Role-based access control
- Application architecture The candidate is not expected to be a full time developer but should be technically strong enough to understand architecture discussions, evaluate technical feasibility, identify dependencies, and communicate effectively with engineers.
- SAAS PRODUCT MANAGEMENT

Experience or strong interest in SaaS products is preferred.

Responsibilities include

- Manage SaaS product development.
- Define SaaS product features.
- Understand user roles and permissions.
- Coordinate dashboard development.
- Manage subscription-related functionality where applicable.
- Coordinate API integrations.
- Support multi-user workflows.
- Manage product releases.
- Track product adoption.
- Coordinate product enhancements.
- Identify opportunities for automation.
- Support scalability and performance initiatives.
- Monitor customer feedback and product usage.




- AI / LLM PRODUCT MANAGEMENT

Experience with AI/ML, Generative AI, LLM, or RAG products will be highly preferred.

The candidate should have a conceptual understanding of:

- Artificial Intelligence
- Machine Learning
- Generative AI
- Large Language Models
- LLM APIs
- Prompt Engineering
- Retrieval Augmented Generation (RAG)
- Embeddings
- Vector Databases
- AI Agents
- AI Automation
- Document Processing
- Model Integration
- Model Evaluation
- AI Response Quality
- Hallucination
- Token Usage
- AI Cost
- Latency

Responsibilities may include

- Define AI-powered product requirements.
- Coordinate AI feature development.
- Understand AI use cases and limitations.
- Define expected AI outcomes.
- Work with AI/ML engineers on technical feasibility.
- Coordinate AI model/API integration.
- Define AI feature acceptance criteria.
- Coordinate AI testing and evaluation.
- Monitor AI feature performance.
- Gather user feedback on AI outputs.
- Identify opportunities for improving AI product functionality.
- USER EXPERIENCE & UI/UX COLLABORATION

Work closely with UI/UX Designers to:
- Understand user journeys.
- Define user flows.
- Review wireframes.
- Review prototypes.
- Validate product requirements.
- Identify usability issues.
- Ensure designs meet product requirements.
- Coordinate design changes with engineering.
- Balance user experience with technical feasibility.

The Technical Product Manager should ensure that product requirements, UX design, and technical implementation remain aligned.
- AGILE / SCRUM

Work closely with Project Managers and engineering teams throughout Agile development.

Participate in

- Sprint Planning
- Backlog Refinement
- Sprint Reviews
- Sprint Retrospectives
- Daily Stand-ups where required
- Release Planning
- User Story Estimation
- Feature Prioritization

Ensure development teams understand

- What needs to be built
- Why it needs to be built
- Who it is for
- Expected behavior
- Acceptance criteria
- Priority
- Business impact
- PRODUCT DEVELOPMENT LIFECYCLE

Manage product requirements across

Discovery Requirement UX Architecture Development QA UAT

Release Production Analytics Feedback Enhancement

Ensure each product initiative progresses through the appropriate stages.

- ENGINEERING TEAM COLLABORATION

Work closely with

- Technical Architects
- Backend Developers
- Frontend Developers
- Full Stack Developers
- AI/ML Engineers
- LLM Engineers
- QA Engineers
- DevOps Engineers
- Security Engineers
- Database Engineers

Responsibilities include

- Explain product requirements.
- Clarify technical questions.
- Resolve requirement ambiguity.
- Participate in technical discussions.
- Understand development estimates.
- Identify technical dependencies.
- Track implementation progress.
- Review completed features against requirements.
- Coordinate changes when requirements evolve.
- API & INTEGRATION MANAGEMENT The candidate should understand basic API concepts and work with engineering teams on:
- REST APIs
- API requests/responses
- Authentication
- Authorization
- Third-party APIs
- Webhooks
- Service integrations
- API dependencies
- API versioning
- Error handling

Responsibilities include

- Define API-related product requirements.
- Coordinate API dependencies.
- Understand integration requirements.
- Track integration readiness.
- Coordinate third-party integrations.
- Validate expected API behavior from a product perspective.
- PRODUCT ANALYTICS & METRICS

Use product data to understand whether features are delivering expected outcomes.

Track metrics such as

- User adoption
- Feature usage
- Active users
- User engagement
- Conversion
- Retention
- Drop-off
- Product usage patterns
- Customer feedback
- Feature performance
- Error/issue trends

Where applicable, use analytics to identify:

What users are doing Where users struggle Why they struggle What should be improved

- PRODUCT TESTING & ACCEPTANCE

Work closely with QA and engineering teams to ensure product requirements are correctly implemented.

Responsibilities include

- Review test scenarios.
- Define acceptance criteria.
- Participate in UAT.
- Validate completed features.
- Verify edge cases.
- Review critical defects.
- Prioritize product bugs.
- Validate fixes.
- Provide product sign-off where applicable.
- RELEASE & LAUNCH MANAGEMENT

Coordinate product releases with

- Engineering
- QA
- DevOps
- UI/UX
- Business teams
- Customer-facing teams

Ensure

- Feature readiness
- QA completion
- UAT completion
- Documentation
- Release notes
- Deployment readiness
- Stakeholder communication
- Production validation

1. PRODUCTION & CUSTOMER FEEDBACK

After product release

- Monitor product performance.
- Review customer feedback.
- Track production issues.
- Identify recurring problems.
- Prioritize improvements.
- Coordinate fixes with engineering.
- Analyze feature adoption.
- Identify opportunities for product enhancement.

The Technical Product Manager should remain involved after launch, not only until development completion.

- PRODUCT PRIORITIZATION Evaluate product requests based on:

- Customer impact
- Business value
- Revenue potential
- Product strategy
- User experience
- Technical feasibility
- Development effort
- Risk
- Dependencies
- Security
- Scalability
- Urgency The candidate should be able to explain why one feature should be developed before another.

- TECHNICAL DEBT & PRODUCT QUALITY Work with engineering teams to balance:

New Features + Bugs + Technical Debt + Security + Performance + Scalability

Ensure that product roadmap planning does not focus exclusively on new features while ignoring technical stability.





- SECURITY & COMPLIANCE AWARENESS The candidate should have a basic understanding of:

- Authentication
- Authorization
- RBAC
- API Security
- Data Protection
- Application Security
- Cloud Security
- Access Control
- Secure Product Design
- Vulnerability Management

Security and privacy considerations should be incorporated into product requirements where applicable.

- STAKEHOLDER MANAGEMENT

Work with

- CEO / MD
- CTO
- Product Leadership
- Project Managers
- Engineering Teams
- QA
- DevOps
- UI/UX
- Business Teams
- Sales Teams
- Customer Support
- Clients

Clearly communicate

- Product vision
- Product requirements
- Priorities
- Roadmap
- Risks
- Dependencies
- Release status
- Product performance
- Customer feedback

- PRODUCT DOCUMENTATION

Create and maintain

- Product Requirement Documents (PRD)
- Product Roadmaps
- User Stories
- Acceptance Criteria
- Product Specifications
- User Flows
- Feature Documentation
- Release Notes
- Product Backlog
- Requirement Trackers
- Product Metrics
- UAT Documentation
- Product Change Documentation

- PROBLEM-SOLVING & DECISION-MAKING The candidate should be able to approach product problems systematically: Identify Problem Understand Root Cause Analyze Users/Data Define Options

Evaluate Trade-offs Select Solution Validate Measure Outcome The role requires strong analytical thinking and the ability to make practical product decisions.

- REQUIRED TECHNICAL UNDERSTANDING Candidates should have a good conceptual understanding of:

- SDLC
- Agile/Scrum
- SaaS architecture
- Web applications
- Mobile applications
- REST APIs
- Backend systems
- Frontend systems
- Databases
- Cloud computing
- DevOps
- CI/CD
- Git
- Application security

• Product analytics
- AI/ML
- Generative AI
- LLM
- RAG
- TOOLS & PLATFORMS

Experience with one or more of the following is preferred:

Product / Project Management

- Jira
- ClickUp
- Asana
- Monday.com
- Trello

Documentation

- Confluence
- Notion
- Google Workspace

Design

- Figma

Development / Collaboration

- GitHub
- GitLab
- Bitbucket
- Slack
- Microsoft Teams

Analytics

- Google Analytics
- Mixpanel
- Amplitude
- Product analytics platforms
- QUALIFICATION
- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field.
- MBA/PGDM in Product Management, Technology Management, Business, or related discipline is an advantage.
- Product Management, Agile, Scrum, or relevant certification is an advantage but not mandatory.
- EXPERIENCE

23 years of relevant experience in one or more of the following:
- Technical Product Management
- Product Management
- Software Product Management
- SaaS Product Management
- IT Product Development
- Software Development
- Technology Product Management
- AI/ML Product Development
- Digital Product Development

Candidates from SaaS companies, technology startups, AI companies, software product organizations, or IT product companies will be preferred.

Candidates transitioning from Software Engineering, Business Analysis, Product Analysis,

Technical Project Management, or similar technical roles into Product Management may also be considered if they demonstrate strong product thinking and technical understanding.

- IDEAL CANDIDATE PROFILE

We are looking for someone who:
- Thinks from the user's perspective.
- Understands technology and software development.
- Can communicate effectively with engineers.
- Can translate business problems into product requirements.
- Has strong analytical and problem-solving skills.
- Understands SaaS products.
- Is interested in AI/LLM technologies.
- Can prioritize competing requirements.
- Understands Agile/Scrum.
- Has strong documentation skills.
- Can work with UI/UX teams.
- Can understand APIs and technical dependencies.
- Is comfortable working with developers and architects.
- Takes ownership of product outcomes.
- Can work in a fast-paced technology startup.

IMPORTANT

This is not a purely administrative Product Coordinator role.

The candidate must be comfortable working with technical teams and should be capable of understanding software architecture discussions, APIs, databases, development workflows, AI/LLM concepts, cloud environments, technical constraints, and product trade-offs.

The candidate should focus not only on What should we build?, but also understand

Why are we building it?, Who needs it?, How should it work?, What are the technical constraints?, and How will we measure success?

- KEY PERFORMANCE INDICATORS (KPIs)

Performance will be evaluated based on:
- Product roadmap execution
- Requirement quality
- Product adoption
- Feature delivery
- Product quality
- User/customer satisfaction
- Feature usage
- Product improvement
- Stakeholder alignment
- Requirement clarity
- Prioritization effectiveness
- Release success
- Reduction of product issues
- Product documentation quality
- Overall product ownership
- CAREER GROWTH

This role provides opportunities to grow into:

Senior Technical Product Manager Product Manager Senior Product Manager

Product Lead Head of Product

- WHY JOIN RAMXORA?
- Opportunity to work on modern SaaS products.
- Exposure to AI, Generative AI, LLM, and RAG-based products.
- Work closely with engineering and technical leadership.
- Exposure to cloud and modern software technologies.
- Opportunity to participate in complete product lifecycle management.
- Work in a fast-paced technology startup environment.
- Opportunity to build experience across Product + Technology + AI.
- Opportunity for career growth in Technical Product Management.

APPLY NOW

Company: Ramxora Private Limited (Ramxora.AI)

Parent Organization: Treez Enterprise Group

Location: Mahadevapura, Bengaluru, Karnataka

Work Mode: Onsite

Experience: 23 Years

Employment Type: Full-Time

Email: [email protected]

Subject: Application Technical Product Manager SaaS & AI Products

Candidates with experience or exposure to SaaS products, software product development,

AI/LLM, Agile/Scrum, APIs, cloud technologies, and technical product management are encouraged to apply.

📌 Technical Product Manager (Bengaluru)
🏢 Ramxora Private Limited (Treez Enterprise Group)
📍 Bengaluru