Team Leader – Telesales

Company: Shaadi.com

Location: Lucknow (UP)

Role:

We are looking for a Team Leader – Telesales to manage a sales team, drive daily/monthly targets, monitor call quality, and coach team members to improve conversions.

Key Responsibilities

- Manage and motivate a team of Telesales Advisors.
- Drive daily & monthly sales/collection targets.
- Monitor call quality, sales performance, and productivity.
- Handle coaching, training, feedback, and performance reviews.
- Manage attendance, rosters, lead allocation, and daily briefings.
- Support the team with objection handling and sales closures.
- Maintain sales reports and conduct initial candidate screening.

Requirements

- Bachelor’s degree.




- 2 years of Telesales/Telemarketing experience.
- Prior Team Leader / Team Handling experience preferred.
- Robust sales, objection-handling, negotiation, and communication skills.
- Comfortable working in a target-driven environment.

Preferred Experience

- Experience in EdTech Sales, Insurance Sales, BFSI Sales, B2C Sales, or Direct Sales.
- Experience in direct marketing and local promotion.
- Knowledge or experience in the matrimonial industry.

Pay: Up to ₹700,000.00 per year

Work Location: In person

📌 Team Leader - Telesales (Lucknow)
🏢 Shaadi.Com
📍 Lucknow