Job Description
Hiring: Key Account Manager – Client Success | Digital Agency Location: Ghatkopar, Mumbai | Work From Office Experience: 2-4 Years CTC: Up to 6 LPA Notice Period: Immediate to 30 Days About the Role We are looking for a Key Account Manager with strong experience in Client Success / Client Servicing to manage key client accounts, build long-term relationships, and ensure smooth campaign execution. Key Responsibilities - Manage day-to-day client communication and relationship management - Handle multiple client accounts and ensure high client satisfaction - Coordinate with Creative, Media, Content, SEO and Operations teams - Track campaigns, deliverables, timelines, approvals and dependencies - Conduct client review meetings and presentations - Understand client requirements and align execution with business objectives - Proactively identify client concerns and coordinate for timely resolution - Prepare client reports, MOMs,



presentations and status updates - Support campaign planning and strategy discussions - Identify opportunities for account growth and stronger client relationships Key Skills - Client Servicing / Client Success / Key Account Management - Strong client and stakeholder management - Excellent verbal and written communication - Digital Marketing / Advertising Agency experience - Campaign and project coordination - Strong follow-up and problem-solving skills - Valuable knowledge of MS Excel and PowerPoint - Ability to manage multiple accounts and priorities Eligibility - 4–7 years of relevant experience - Digital Marketing / Advertising Agency experience is mandatory - Candidates must be based in Mumbai - Immediate to 30 days' notice preferred Interested candidates can share their updated CV at [email protected]

📌 Key Account Manager (Mumbai)
🏢 Aptita
📍 Mumbai