Job Description:

Lead Generation & Cold Calling

- Call print shop owners, publishing houses, and corporate buyers to pitch industrial or commercial printing works..
- Cold call current market segments to build a steady sales pipeline.

Product Communication & Inquiry Handling

- Explain the services we provide.
- Handle incoming phone or web inquiries regarding works and services
- Route high-potential or ready-to-buy clients directly to senior field sales executives or technical engineers.

Follow-Up & Relationship Management

- Conduct scheduled follow-up calls with warm leads who requested quotations.
- Maintain active communication with existing clients to encourage repeat business or referrals for new supplies
- Address preliminary post-sale feedback or forward technical complaints to the customer service department.
- Meet or exceed daily and monthly key performance indicators (KPIs) set for call volume, lead generation, and meeting fixations.

📌 Telecaller (Kochi)
🏢 Nila print house
📍 Kochi