Role & responsibilities

Order Planning & Delivery Coordination

1. Receive customer order priorities, schedules, and delivery requirements from the concerned Sales / customer-facing team and maintain a current open-order tracker.
2. Review each order for material availability, artwork status, production readiness, quality release requirements, packing, and dispatch dependencies.
3. Prepare and update order-wise delivery plans based on actual status and communicate priorities to the concerned plant functions.
4. Identify constraints that may affect committed delivery dates and escalate them early to the General Manager Plant with the latest factual status.

Production Coordination & Plant Support

1. Share consolidated material availability, order priority, artwork status, and required delivery dates with Production for planning and execution.
2. Track plan versus actual production, WIP movement, backlog, pending operations, and expected completion dates for open deliverables.
3. Coordinate with Production, Quality, Stores, Packing, and Finished Goods teams to ensure smooth movement of orders through each stage.
4. Assist the plant team in resolving routine coordination gaps and maintain explicit action / recovery trackers for delayed orders.

Material Availability Coordination

1. Obtain regular updates from Purchase on pending materials, expected receipt dates, quantity shortfalls, and other material-related constraints.
2. Obtain actual stock and availability status from Raw Material Stores for raw materials, packing materials, and other items required against open orders.
3. Consolidate Purchase and Raw Material Stores information into an order-wise material availability / shortage status and share it with Production and the General Manager Plant.
4. Track critical shortages and near-stockout items until availability is confirmed and immediately communicate any change that may affect production or delivery lead time.

Purchase & Raw Material Stores Status Coordination

1. Act as the coordination point between Purchase, Raw Material Stores, and Production for material-status information required to execute customer orders.
2.



Take updates from Purchase on expected inward dates and from Raw Material Stores on actual received / available quantities; do not independently place or negotiate purchases.
3. Pass confirmed material availability and expected inward information to Production so that the production sequence and delivery plan can be updated.
4. Maintain a concise pending-material tracker showing requirement, available quantity, expected receipt date, affected order, and impact on delivery.

Lead Time, Deliverables & Customer Commitment Tracking

1. Act as the single point of contact within the plant for the status of all order deliverables from material readiness through production, quality release, packing, finished-goods availability, and dispatch.
2. Calculate the realistic lead time and expected delivery date for each order using material availability, artwork approval, production cycle, quality release, packing, and dispatch readiness.
3. Maintain an order-wise committed delivery date, revised expected date, actual dispatch date, delay reason, and recovery-action tracker, and provide timely status updates to the General Manager Plant and concerned teams.

Artwork Approval & Dispatch Readiness

1. Follow up with the concerned internal / customer-facing team for pending artwork approvals required before printing, packing, or production completion.
2. Maintain an artwork approval tracker and ensure the latest approved artwork status is communicated to Production, Packing, Quality, and other relevant plant teams.
3. Track final order readiness and coordinate with Finished Goods Stores / dispatch teams so that completed deliverables are dispatched against the confirmed schedule.

Delivery Performance Monitoring

1. Calculate delivery performance by comparing confirmed / committed delivery dates with actual dispatch or delivery dates, as defined by the company reporting system.
2. Prepare monthly on-time delivery performance,



delayed-order analysis, and major delay reasons for review by the General Manager Plant.
3. Identify recurring causes of delivery delay such as material availability, artwork approval, production, quality release, packing, or dispatch and support corrective follow-up with the concerned plant team.

Delivery Risk, Compliance & Audit Support

1. Identify and report risks that may affect order delivery, including material shortages, artwork delays, production constraints, quality holds, packing delays, and dispatch constraints.
2. Maintain agreed recovery and follow-up actions under the guidance of the General Manager Plant and keep the affected order status current.
3. Follow approved SOPs, traceability requirements, document-control practices, and applicable ISO 13485 / Quality Management System requirements.
4. Support internal and external audits by providing relevant SCM records, order trackers, delivery-performance records, and implementation evidence as assigned.

Order Status, MIS & Continuous Improvement

1. Prepare periodic SCM MIS covering open orders, material availability, artwork approvals, production status, backlog, expected delivery dates, dispatch status, and delivery performance.
2. Ensure order, material, lead-time, and delivery data are complete, accurate, traceable, and updated within agreed timelines.
3. Analyse recurring delivery delays and coordination gaps and support practical improvement actions with the concerned plant functions.
4. Maintain action trackers from plant / supply-chain review meetings and follow assigned actions through to closure.

Cross-Functional Coordination & Plant Assistance

1. Work closely with Purchase, Raw Material Stores, Production, Quality, Packing, Finished Goods Stores, Sales / customer-facing teams, and Dispatch to keep all deliverables aligned.
2. Provide day-to-day coordination support to the plant team, obtain status updates within agreed timelines, and escalate only those issues requiring management support or decisions

Interested candidates can share their updated resume at [email protected] or contact (phone hidden) for further details.

📌 Supply Chain Executive/Production Planning & Control Executive (Bengaluru)
🏢 Futura Surgicare
📍 Bengaluru