Job Title B2C Sales Manager – US Process Job Description SS Tech Services is looking for an experienced B2C Sales Manager – US Process to lead and manage our international sales team at our Noida office. The ideal candidate should have a robust background in International B2C Sales / US Process , with proven experience in team management, revenue generation, target achievement, sales strategy, objection handling, negotiation, and deal closure . The role involves managing a team of 25 sales professionals , driving revenue growth, improving conversion rates, and ensuring consistent achievement of monthly and quarterly sales targets. Key Responsibilities Lead, manage, and motivate a team of 25 B2C sales professionals Drive US B2C sales and achieve monthly and quarterly revenue targets Monitor key sales metrics including conversion rate, productivity, revenue, average sales value, and target achievement Develop and execute strategies to improve sales performance and conversions Conduct regular call reviews, sales meetings, coaching sessions,



and performance reviews Train and coach team members on sales pitching, objection handling, negotiation, upselling, cross-selling, and deal closure Identify performance gaps and implement appropriate improvement plans Support the team with escalations and high-value deal closures Prepare and analyze sales reports, forecasts, and performance metrics Ensure high-quality customer interactions and adherence to process standards Coordinate with internal teams to achieve overall business objectives Must-Have Qualifications 5 years of experience in International B2C Sales Minimum 2–3 years of experience in Sales Team Management Proven experience managing a team of 20–25 sales professionals Strong experience in US Process / International BPO / Voice Sales Proven track record of achieving sales and revenue targets Excellent verbal and written English communication skills Strong negotiation, objection-handling, upselling, and closing skills S

📌 C Sales Manager-US Process (Uttar Pradesh)
🏢 SS Tech Services
📍 Uttar Pradesh